Electronic Medical Record Technician

Novant Health; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Retirement match

Tuition assistance

Employee discounts

Job summary

Novant Health is seeking an Electronic Medical Records Technician to join the Health Information Management team. This entry-level role supports on-site HIM workflows in acute care settings and helps ensure the integrity, accessibility, and compliance of patient health records.

You will work at Presbyterian Medical Center with a Monday–Friday schedule. Benefits include medical/dental/vision and life insurance, retirement matching, tuition assistance, and EAP discounts.

Qualifications

• High School Diploma or GED required.
• 1+ year experience in a hospital medical records department or equivalent.
• Excellent analytical and customer service skills.
• Able to complete validation tests and meet productivity metrics.
• Able to multitask and work independently with limited supervision.
• Working knowledge of HIPAA requirements.
• Willingness to travel to multiple locations as needed.

Responsibilities

• Support on-site HIM workflows within acute care departments.
• Provide customer service to callers/visitors to the HIM departments as appropriate.
• Perform record pulling/ordering from offsite vendor.
• Perform discharge unit rounding, document assessment/prepping, and limited release of information to support continuum of care requests.
• Perform HIMSS7 workflow and discharge scanning as needed and may be assigned additional on-site HIM duties as necessary to maintain fluid departmental operations.

Skills

Analytical skills

Customer service

Multitasking

Independent work

HIPAA knowledge

Computer literacy

Education

High School Diploma or GED

Tools

EPIC EHR

Hyland OnBase

Job description

What We Offer

As an Electronic Medical Records Technician, you will be part of a team of HIM professionals dedicated to ensuring integrity, accessibility, and compliance of patient health records. This is an entry-level position within the Health Information Management department.

• Growth and development opportunities within the Health Information Management department.
• Comprehensive benefits include medical, dental, vision, and life insurance.
• Retirement fund with matching contributions.
• Tuition assistance for qualifying team members.
• Employee assistance programs and discounts.

What You'll Do

• Location: ONSITE at Presbyterian Medical Center.
• Schedule: Monday - Friday, 8:30am - 5:00pm, rotating weekends and holidays.
• Support on-site HIM workflows within acute care HIM Departments.
• Provide customer service to callers/visitors to the HIM Departments as appropriate.
• Perform record pulling/ordering from offsite vendor.
• Perform discharge unit rounding, document assessment/prepping, and limited release of information to support continuum of care requests.
• Perform HIMSS7 workflow and discharge scanning as needed and may be assigned additional on-site HIM duties as necessary to maintain fluid departmental operations.

What We're Looking For

Required:

• High School Diploma or GED.
• 1 or more years of experience in a hospital medical records department, or equivalent work experience with similar work assignments, roles, and responsibilities.
• Excellent analytical and customer service skills.
• Able to successfully complete generic and department-specific skills validation, competency testing, and standardized productivity metrics/goals.
• Able to multitask and work independently with limited supervision.
• Working knowledge of HIPAA requirements.
• Comfortable in a computer-based workflow, with working knowledge and/or familiarity with acute care medical records and hospital regulatory environment.
• Able to drive/travel to multiple locations/facilities as needed.

Preferred:

• Experience with the EPIC EHR and/or Hyland On Base scanning application.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

194246