Electronic Health Record Analyst II

Geisinger; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare organization is seeking a dedicated professional for EHR system implementation and support. The role involves analyzing workflows, developing training materials, and ensuring effective communication with stakeholders. Candidates should have a strong background in healthcare systems and problem-solving skills. Join a collaborative team committed to innovation and excellence in patient care.

Benefits

Healthcare benefits from day one

Vision and dental coverage

Collaborative work environment

Qualifications

• Minimum of 4 years relevant experience required.

Responsibilities

• Responsible for EHR system implementation, adoption, and support.
• Develops understanding of assigned applications and documents workflows.
• Communicates effectively with stakeholders and provides updates.

Skills

Critical Thinking

Communication

Problem Solving

Education

High School Diploma or Equivalent (GED)

Job description

Location:

Work from home (Pennsylvania)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

Responsible for tasks related to EHR system implementation, adoption, enhancement, and support. This includes analysis, development, training, testing, documentation, go-live, ongoing support, problem resolution, and maintenance.

Job Duties:

1. Develop a strong understanding of assigned applications and demonstrate proficiency in navigating the Electronic Health Record (EHR).
2. Meet with relevant personnel to gather information and observe workflows.
3. Understand current and proposed workflows; document them using flowcharts; identify opportunities for efficiency improvements.
4. Produce documentation such as workflow diagrams, gap analysis, needs assessments, design specs, build documentation, test plans, project plans, and status reports.
5. Perform application testing, including scenario-based, integrated, and parallel testing.
6. Apply critical thinking to problem-solving and identify root causes.
7. Communicate effectively with peers, stakeholders, project teams, and leadership; provide regular updates and escalate issues appropriately.
8. Complete system build and documentation following department guidelines and change management policies.
9. Participate actively in meetings, providing feedback and input.
10. Prepare training materials and conduct training sessions virtually or in person.
11. Adhere to best practices in information security.
12. Participate in team on-call rotation to provide 24x7 support.
13. Provide remote and on-site support to end-users as needed.
14. Support system upgrades, patches, and monitoring.
15. Assist in preparing department guidelines, standards, procedures, and policies.
16. Participate in vendor review and selection processes.
17. Understand integration and technical requirements of peripherals and devices interfacing with applications, such as laboratory instruments, radiology modalities, printers, and scanners.

Work Environment:

Typically performed in an office environment. Responsible for meeting job obligations and complying with organizational policies. The statements are not all-inclusive and represent typical elements for successful performance.

Relevant experience may combine related work experience and degrees obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details:

Education: High School Diploma or Equivalent (GED) - Required

Experience: Minimum of 4 years relevant experience - Required

Skills:

Skills relevant to the role (not specified in detail)

Our Purpose & Values:

• Kindness: Treat everyone as we wish to be treated.
• Excellence: Strive humbly for excellence.
• Learning: Share knowledge to prepare caregivers for the future.
• Innovation: Seek new and better ways to improve care.
• Safety: Provide a safe environment for all.

We offer comprehensive healthcare benefits from day one, including vision, dental, and domestic partner coverage. We promote collaboration, diversity, and equal opportunity employment, welcoming applicants regardless of background or identity.