Electronic Banking Associate

American Commercial Bank & Trust; Schaumburg (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and sick time

Job summary

American Commercial Bank & Trust in Schaumburg, IL is seeking an Electronic Banking Associate. This role involves processing wire transfers and ACH transactions, ensuring adherence to banking regulations, and providing excellent customer service.

The ideal candidate should have a High School diploma and 3+ years of banking experience, with strong attention to detail and problem-solving skills. The position offers a comprehensive benefits package, including health coverage and a 401(k).

Qualifications

• 3+ years of banking experience required.
• Ability to multitask in a fast-paced environment.
• Knowledge of electronic payment systems like wire transfers and ACH is highly desirable.

Responsibilities

• Process incoming and outgoing domestic and foreign wires.
• Monitor ACH transactions, including reversals and disputes.
• Deliver professional customer service to clients and stakeholders.
• Research electronic payment transactions and resolve discrepancies.
• Maintain accurate documentation for audits.

Skills

Customer service skills

Problem-solving abilities

Research skills

Organizational skills

Attention to detail

Education

High School diploma

Job description

American Commercial Bank & Trust, NA

Electronic Banking Associate - Schaumburg, IL location

American Commercial Bank & Trust is currently seeking candidates for a newly added role in our bank group for an Electronic Banking Associate. This role is part of a department responsible for incoming and outgoing wire transfers, ACH processing and other electronic payment avenues. The position will ensure that the Bank is adhering to all rules and regulations regarding electronic payments and will interact frequently with internal and external customers. The role also entails interactions with correspondent banks, daily balancing and reconciliation of accounts, and researching and problem‑solving issues as they arise. We are seeking candidates with 3+ years of banking experience; direct experience in wire transfers, ACH or deposit operations is not required but highly desirable. Qualified candidates must also be able to handle multiple tasks simultaneously, possess excellent customer service skills, keen ability to investigate and problem‑solve, and strong attention to detail. Working hours are Monday through Friday, 8:00 am to 5:00 pm; availability for slightly alternate starting and ending times and occasional overtime is helpful.

Key Job Duties and Responsibilities

• Process incoming and outgoing domestic and foreign wires, following internal policies and protocols to ensure accuracy and timeliness.
• Process and monitor ACH transactions including reversals, disputes and daily transaction posting.
• Provide professional internal and external customer service to bank clients, internal stakeholders, vendors and business partners.
• Research all electronic payment transaction types.
• Work with correspondent banks daily and establish positive working relationships with key contacts.
• Daily balancing / reconciling of wire and ACH accounts, including researching and resolving any discrepancies.
• Maintain and organize accurate documentation for audit and examination readiness.
• Process all transactions within bank policy and adherence to regulatory compliance, including BSA, OFAC and electronic payment regulations.

Education and Experience

• High School diploma required, some college business coursework helpful.
• Seeking 3+ years of bank experience and general banking knowledge; prior experience in or knowledge of electronic payment rails such as wire transfers and ACH is highly desirable.
• Familiarity with banking regulations, including OFAC.

Skills and Abilities

• Ability to work independently and multitask in a fast‑paced and deadline‑driven environment.
• Excellent customer service attributes – responsive, accurate, professional and courteous, with excellent follow‑through.
• Keen desire and ability to pursue continued learning and strong retention level.
• Ability to solve problems and consider all best options for resolution and action.
• Strong organizational skills.
• Strong research and investigation skills.
• Ability to work as a team player with a positive attitude.
• Knowledge of electronic payment rails, including but not limited to wire and ACH.
• Strong attention to detail.
• Good written and verbal communication skills.

American Commercial Bank & Trust is an Equal Opportunity Employer (Protected Veterans, and Individuals with Disabilities).

A comprehensive benefits package offered for full‑time positions, including medical, dental and vision coverage, Life/STD/LTD plans, Flexible Spending Account, 401(k) with company match + ESOP, paid vacation, sick time, and holidays. For more information on our bank, visit us online at: www.acbandt.com.

Candidates will be required to submit to a background check when presented with a conditional offer of employment.