Electro-Mechanical Inside Sales Pro

Brandon & Clark, Inc; Lubbock (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Company-paid life insurance up to $50,

401(k) plan with company match

Job summary

Brandon & Clark, Inc. is a well-established electro-mechanical supplier in Texas seeking an Inside Salesperson to deliver front-line support by phone and at the sales counter.

You will help customers select electro-mechanical parts, tools, and equipment while proactively bringing in new business for Brandon & Clark. The ideal candidate has strong electrical/mechanical knowledge, excellent communication, and a commitment to outstanding customer service.

Qualifications

• High school diploma or equivalent; technical cert or associate degree preferred.
• 2+ years counter sales in electro-mechanical/industrial environment preferred.
• Knowledge of motors, gearboxes, VFDs, PLCs and related components helpful.
• Strong interpersonal and communication skills; proper phone etiquette.
• Proficiency in POS and inventory software systems.
• Strong computer skills; ability to learn new software quickly.
• Problem-solving and quick learning in a fast-paced setting.
• Ability to manage multiple tasks and work independently or in a team.

Responsibilities

• Answer and respond to customer inquiries by phone, email, and in person with professionalism and accuracy.
• Greet and assist walk-in customers in a courteous, professional manner.
• Understand customer needs and recommend appropriate products or solutions.
• Provide technical information and product specifications accurately.
• Answer phones with high quality of service when other staff are unavailable.
• Promote and sell electro-mechanical parts and equipment.
• Upsell and cross-sell to increase order value.
• Process sales transactions efficiently through the POS system.
• Maintain up-to-date knowledge of product features and industry trends.
• Read technical drawings and liaise with technical support for complex inquiries.

Skills

Counter sales

Customer service

Technical product knowledge

Communication skills

POS software

Inventory software

MS Office

Self-starter

Education

High school diploma or equivalent

Technical certification or associate degree (electrical/mechanical) preferred

Tools

POS system

CRM software

Inventory software

MS Office Suite

Job description

Brandon & Clark, Inc. is a well-established electro-mechanical supplier in Texas seeking an Inside Salesperson to deliver front-line support by phone and at the sales counter.

You will help customers select electro-mechanical parts, tools, and equipment while proactively bringing in new business for Brandon & Clark. The ideal candidate has strong electrical/mechanical knowledge, excellent communication, and a commitment to outstanding customer service.