Electrical Services Operations Lead - Dispatch & On-Call

Lane Valente Industries; California (MO); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Paid Vacation

401(k) retirement plan with generous公司

Job summary

Lane Valente Industries in Torrance, CA, is seeking an Assistant Operations Manager for the Electrical Services division. The role focuses on dispatching service calls, coordinating technician schedules, sourcing vendors, and managing equipment logistics.

The candidate should have 3+ years in operations or electrical industry experience, a Bachelor's degree, and strong organizational and leadership skills to operate in a fast-paced environment with occasional after-hours responsibilities.

Qualifications

• 3+ years of operations, dispatch, project coordination, or electrical industry experience.
• Bachelor's degree in Business Administration, Management, Operations, or a related field.
• Working knowledge of commercial electrical systems preferred.
• Experience coordinating field technicians and using scheduling/dispatch software.
• Excellent communication and customer service skills.

Responsibilities

• Dispatch technicians for emergency and scheduled service calls.
• Coordinate technician schedules to maximize productivity and response times.
• Monitor incoming service requests and prioritize work based on urgency.
• Provide after-hours leadership during 24/7 on-call weeks.
• Serve as primary after-hours point of contact for technicians and personnel.
• Maintain communication with customers, technicians, vendors, and management.
• Update job progress in management software and maintain records.

Skills

Operations experience

Dispatch

Electrical industry experience

Education

Bachelor's degree in Business Administration, Management, Operations, or related field

Tools

Microsoft Office

Dispatch software

GPS tracking systems

Job description

Lane Valente Industries in Torrance, CA, is seeking an Assistant Operations Manager for the Electrical Services division. The role focuses on dispatching service calls, coordinating technician schedules, sourcing vendors, and managing equipment logistics.

The candidate should have 3+ years in operations or electrical industry experience, a Bachelor's degree, and strong organizational and leadership skills to operate in a fast-paced environment with occasional after-hours responsibilities.