Electrical Services Billing Specialist – Detail‑Driven Ops Role

Brandon & Clark, Inc; Lubbock (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Brandon & Clark, Inc. in Lubbock is seeking an Electrical Services Billing Clerk to support the service department with accurate invoicing, order management, and customer communications.

The role requires detail-oriented, organized individuals with strong communication and computer skills, able to manage multiple tasks in a fast-paced shop environment, with some travel expected for service jobs.

Qualifications

• 1–2 years clerical or administrative experience.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Strong problem-solving abilities.
• Proficient in Microsoft Office Suite and quick with new software.

Responsibilities

• Open, update, and close work orders as services are requested and completed.
• Review assignments, status, and time on job for accuracy; complete daily reporting.
• Enter labor, materials, and service charges accurately for invoicing and transfers between systems.
• Record and manage per diem for out-of-town jobs.
• Ensure accurate time clock entries for field service employees.
• Create, update, and maintain customer information and records.
• Obtain signatures, attach photos and docs, and manage job clock/status entries.
• Maintain and manage open job lists.
• Follow up on order status, service updates, and inquiries.
• Create, manage, close, and transfer purchase orders to jobs.
• Send proforma invoices to customers for PO requests and follow up on non-invoiced jobs.
• Assist with purchasing materials and equipment for service jobs, coordinating with vendors.
• Track license expiration dates and ensure timely renewals.
• Assist Service Sector Manager with credit memo documentation.
• Ensure completed jobs are documented and ready for pickup/delivery.
• Assist technicians by locating parts, tools, or documentation.
• Work with supervisors on timesheet approvals and PTO requests.
• Order supplies and perform clerical tasks like filing, data entry, and report generation.

Skills

Organizational skills

Communication

Customer service

Problem-solving

MS Office

Multitasking

Time management

Attention to detail

Tools

Microsoft Office Suite

Job description

Brandon & Clark, Inc. in Lubbock is seeking an Electrical Services Billing Clerk to support the service department with accurate invoicing, order management, and customer communications.

The role requires detail-oriented, organized individuals with strong communication and computer skills, able to manage multiple tasks in a fast-paced shop environment, with some travel expected for service jobs.