Electrical Product Specialist & Customer Success Lead

Endra Systems AB; New York (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive salary and equity

Employee-friendly equity terms

Private health insurance

Regular team events and off‑sites

Global work environment

Job summary

Endra Systems AB, located in New York, is seeking a Product Specialist to be the bridge between our vision and customers, ensuring technical success through user training and feedback. The ideal candidate has over 5 years of electrical engineering experience, expert proficiency in Revit, and strong customer engagement skills. The role offers a collaborative work environment and competitive salary with benefits, focused on driving substantial value for customers and influencing product development.

Qualifications

• 5+ years of experience in electrical engineering.
• Expert-level proficiency in Revit for complex electrical systems.
• Strong understanding of electrical design workflows.

Responsibilities

• Join GTM team on discovery and technical calls.
• Lead pre-kick-off sessions with decision makers.
• Conduct deep-dive training sessions for users.
• Monitor customer activity during the critical phase.
• Translate customer feedback into insights for the product roadmap.
• Provide sustained support for customer success.

Skills

Electrical engineering experience

Proficiency in Revit

Understanding of electrical design workflows

Effective communication

Customer engagement

Job description

Endra Systems AB, located in New York, is seeking a Product Specialist to be the bridge between our vision and customers, ensuring technical success through user training and feedback. The ideal candidate has over 5 years of electrical engineering experience, expert proficiency in Revit, and strong customer engagement skills. The role offers a collaborative work environment and competitive salary with benefits, focused on driving substantial value for customers and influencing product development.