Field Service Representative

Miller Electric Company; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Prescription Drug Insurance

Retirement

Tuition Reimbursement

Job summary

A leading electrical services provider is seeking an experienced Electrical Maintenance Service Representative in Atlanta, GA. This role involves hands-on management of electrical maintenance projects, building relationships with vendors, and ensuring compliance with safety standards. The ideal candidate will have over 3 years of experience in facility maintenance and face-to-face customer service. Comprehensive benefits including medical insurance and a retirement plan are offered.

Qualifications

• 3+ years in OEM or Facility maintenance.
• Face to face customer service experience required.
• Excellent oral and written communication skills.

Responsibilities

• Maintain electrical systems and troubleshoot using test equipment.
• Build vendor relationships and communicate with office staff.
• Train less experienced employees on safety and operational procedures.

Skills

Excellent troubleshooting skills

Face to face customer service experience

Ability to read electrical drawings

Knowledge of primary and secondary injection of circuit breakers

Knowledge of insulation resistance testing

Education

3+ years as OEM or Facility maintenance person

Valid US Driver's License

Tools

PLC experience

Testing equipment

Job description

Electrical Maintenance Service Representative

Join to apply for the Electrical Maintenance Service Representative role at Miller Electric Company.

The Electrical Maintenance Service Representative will report directly to the project leader. This is a client-facing role that requires the ability to build relationships both in and out of the office. The core responsibility of this position is to self-perform, manage, coordinate and execute electrical maintenance projects and work efforts.

Overview

This role involves maintenance and troubleshooting of electrical systems in accordance with safety and NFPA standards, working with vendors and diverse teams to deliver electrical maintenance projects.

Responsibilities

• Maintenance of electrical systems, such as 3 phase, UPS, Automatic transfer switches, generators, static switches, power distribution systems
• Build vendors relationships
• Assist in creation of Change Management Forms and Methods of Procedure (MOPs)
• Troubleshooting electrical systems using an array of test equipment
• Work to NFPA standards
• Maintain communication with office personnel via email or cell
• Participate in training to grow and develop as a professional
• Reading of blueprints and technical diagrams
• Follow all company safety procedures such as LOTO
• Training of less experienced employees
• Knowledge of primary and secondary injection of circuit breakers
• Ability to read trip curves
• Knowledge of insulation resistance testing (megger)
• Knowledge of low resistance testing (Ductor)
• Testing of transformers (single and three phase)
• PLC experience
• Ability to read electrical drawings (one line, three line, control schematic, wiring diagram)
• Start up and commissioning experience
• VFDs, soft starts, motor control knowledge
• Programming of communication devices
• IR scanning experience
• Ability to create detailed job findings
• Understanding of different communication protocols
• Ability to read and implement coordination studies
• Willing to undertake further training

Qualifications

• Education & Experience
• 3+ years as OEM or Facility maintenance person
• Face to face customer service experience
• Excellent oral and written communication skills
• Commitment to developing time management and organizational skills
• Good work ethic and willingness to learn new methods
• A valid US Driver's License with a satisfactory record
• Physical dexterity - able to lift 60 lbs
• Willingness to travel as necessary
• Excellent troubleshooting skills
• Preferred
• Experience in electrical preventive maintenance
• 5+ years of electrical preventive maintenance experience
• IR scanning certification
• Prior experience as an OEM technician
• Prior experience as an electrician or maintenance technician
• Prior experience managing and coordinating vendors

Benefits

• Medical, Dental and Prescription Drug Insurance
• Retirement
• Life Insurance
• Accidental Death & Dismemberment Insurance
• Short & Long-Term Disability Insurance
• Paid Holidays
• Tuition Reimbursement
• Vehicle
• Employee Stock Ownership Program & Profit Sharing
• Flexible Spending Accounts

Equal Opportunity Employer statement: Miller Electric Company is an Equal Opportunity employer - we believe that what is good for humans, will naturally be good for business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by federal, state, or local laws. Miller Electric Company will provide reasonable accommodation to applicants with disabilities where appropriate.

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