Electrical & Lighting Sales Associate — Customer Focus

Lowe's Companies, Inc.; Jefferson (NC); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate discount 10%

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in North Carolina to greet customers and assist with their home improvement needs.

You will help shoppers find products, answer questions, and ensure a positive experience across departments such as Appliances, Hardware, and Tools. The role supports part-time schedules with benefits including health insurance options, tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, and a 10% associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer literacy

Reading & arithmetic

Physical stamina

Bilingual (Spanish/English)

Tools

Retail tech devices (smartphones/tablets)

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in North Carolina to greet customers and assist with their home improvement needs.

You will help shoppers find products, answer questions, and ensure a positive experience across departments such as Appliances, Hardware, and Tools. The role supports part-time schedules with benefits including health insurance options, tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, and a 10% associate discount.