Electrical Field Supervisor

Wrench Group; Louisville (KY); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telehealth program

401k retirement account

HSA - Health Savings Account

Long-Term Disability Insurance

Life Insurance

Wellness Program

Employee Assistance Program

PTO up to 4 weeks

Paid holidays

Community Service Day

Voluntary Short-Term Disability

Accident Insurance

Critical Illness Insurance

Job summary

Wrench Group in Louisville seeks an Electrical Field Supervisor to lead our growing residential electrical team. You will mentor electricians, oversee field operations, ensure safety and quality, and collaborate with leadership to grow a premier service team.

The role emphasizes coaching, hands-on leadership, and ensuring projects are completed safely, on time, and within budget. A Journeyman license and strong NEC knowledge are required.

Qualifications

• Journeyman Electrician License required.
• Proven experience leading residential electrical teams.
• Strong knowledge of residential electrical systems, service upgrades, generators, and panel replacements.

Responsibilities

• Lead, coach, mentor, and develop a high-performing team of residential electricians.
• Conduct ride-alongs and field coaching to improve technical skills, customer experience, and sales performance.
• Identify training opportunities and create development plans for team members.
• Assist with recruiting, interviewing, onboarding, and developing new electricians.
• Foster a culture centered on accountability, teamwork, safety, and continuous improvement.
• Oversee residential electrical installations from start to completion.
• Supervise installations including whole-home generators, electrical panels and service upgrades, and residential electrical systems.
• Review work for quality, code compliance, and customer satisfaction.
• Troubleshoot complex electrical issues and provide technical guidance to the field.
• Ensure projects are completed on schedule and within budget.
• Monitor productivity, labor utilization, overtime, and material costs.
• Manage electrical inventory, tools, equipment, and fleet readiness.
• Reduce callbacks and warranty work through quality assurance.
• Promote lead generation opportunities while delivering exceptional customer experiences.
• Support department growth through technician coaching and performance management.
• Partner with leadership to develop operational strategies that drive profitability and customer satisfaction.

Skills

Leadership

Coaching

Customer service

Safety compliance

Troubleshooting

Electrical knowledge

Education

Journeyman Electrician License

Tools

Nextstar Service System

Job description

Overview: Lead the Team. Develop Electricians. Drive Results.

You're a proven electrical leader who enjoys coaching people just as much as solving technical problems. You understand that success comes from developing a high-performing team, creating an exceptional customer experience, and delivering quality work safely and efficiently.

We're looking for an Electrical Field Supervisor to lead our growing electrical team in Louisville. In this role, you'll oversee daily field operations, mentor and develop electricians, ensure quality workmanship, and partner with leadership to continue growing one of the area's premier residential electrical service teams.

What's In It For Me?

• Market Value Compensation $95,000-$110,000 + Performance Bonus Opportunity
• Medical, Dental and Vision Insurance
• FREE Employee/Dependent Telehealth program, no copay
• Company Matched Health Savings Account and 401k Retirement Account
• FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
• Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
• PTO (Up to 4 weeks based on tenure), Paid Company Holidays, Paid Community Service Day

Responsibilities: What Will I Do?

As the Electrical Field Supervisor, you'll provide hands‑on leadership while ensuring the electrical department operates safely, efficiently, and profitably.

Leadership & Team Development

• Lead, coach, mentor, and develop a high-performing team of residential electricians.
• Conduct ride‑alongs and field coaching to improve technical skills, customer experience, and sales performance.
• Identify training opportunities and create development plans for team members.
• Assist with recruiting, interviewing, onboarding, and developing new electricians.
• Foster a culture centered on accountability, teamwork, safety, and continuous improvement.

Field Operations

• Oversee residential electrical installations from start to completion.
• Supervise installations including:
  • Whole‑home generators
  • Electrical panels and service upgrades
  • Residential electrical systems
• Review work for quality, code compliance, and customer satisfaction.
• Troubleshoot complex electrical issues and provide technical guidance to the field.
• Ensure projects are completed on schedule and within budget.

Business & Performance

• Monitor productivity, labor utilization, overtime, and material costs.
• Manage electrical inventory, tools, equipment, and fleet readiness.
• Reduce callbacks and warranty work through quality assurance.
• Promote lead generation opportunities while delivering exceptional customer experiences.
• Support department growth through technician coaching and performance management.
• Partner with leadership to develop operational strategies that drive profitability and customer satisfaction.

Safety & Compliance

• Ensure compliance with all NEC, OSHA, and company safety standards.
• Maintain clean, organized, and safe job sites.
• Review electrical plans, schematics, and specifications to ensure accurate installations.
• Perform quality inspections and maintain accurate reporting.
• Handle escalated customer concerns with professionalism and a commitment to 100% customer satisfaction.

Qualifications: What Makes You Successful?

You are someone who enjoys leading by example, thrives in a fast‑paced environment, and knows how to build strong teams while maintaining high standards of workmanship and customer service.

You understand that your success isn't measured only by the work you complete - but by the electricians you develop.

Do I Have What It Takes?

• Journeyman's Electrician License Required
• Proven experience leading residential electrical teams
• Previous experience as an Electrical Supervisor, Foreman, Field Supervisor, or Service Manager
• Strong knowledge of residential electrical systems, service upgrades, generators, and panel replacements
• Advanced troubleshooting and diagnostic abilities
• Thorough knowledge of National Electrical Code (NEC)
• Strong leadership, coaching, and communication skills
• Experience managing productivity, labor costs, and field operations
• Ability to motivate and develop technicians to reach their full potential
• Valid driver's license with an acceptable driving record
• Ability to successfully pass pre‑employment screening

Preferred Qualifications

• Master Electrician License (preferred)
• Nextstar Service System experience OR similar sales/service coaching experience
• Experience leading residential service electricians
• Strong understanding of KPIs including average ticket, closing rate, callbacks, and technician performance

Equal Opportunity Employer

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.The companyencourages allqualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.