Electrical Field Service & Quality Engineer

Dexian; United States; À distance; USD 120 000 - 135 000; Plein temps

Résumé du poste

Dexian is seeking an Electrical Field Service & Quality Engineer – Power Systems (Med – High Voltage) to oversee field service activities remotely with 30% travel. The role centers on supervising installation and service by third parties, performing root cause analyses, and coordinating with global teams.

Requires 5+ years with HV equipment, familiarity with IEEE/ANSI/NETA/NFPA 70E standards, and the ability to work independently.

Qualifications

• Associate's degree or technical training in electrical power systems.
• Familiarity with IEEE, ANSI, NETA, NFPA 70E, and utility standards.
• 5+ years of experience with medium- and/or high-voltage equipment.
• Experience working with international teams.
• Ability to work independently and remotely.

Responsabilités

• Supervise installation, maintenance, and repair by third‑party providers to ensure work meets procedures, customer requirements, safety standards, and industry best practices.
• Coordinate with internal departments and factory partners during equipment startup, commissioning, and testing.
• Gather and analyze operational data, inspection findings, test results, and failure evidence; coordinate root cause investigations.
• Lead corrective and preventive actions to address deficiencies in product, installation, or operation.
• Review third‑party reporting and prepare clear technical reports documenting field observations, investigations, actions, and recommendations.
• Maintain records of service events, equipment history, and customer interactions; support warranty evaluations and reliability reporting.

Connaissances

Field service oversight

Technical reporting

Remote work ability

Formation

Associate's degree or technical diploma

Description du poste

Title : Electrical Field Service & Quality Engineer – Power Systems (Med – High Voltage)

Location : Remote with 30% travel

Salary : $120K – 135K/yr

Key Responsibilities :

Field Service Oversight & Project Support

• Supervise and monitor installation, maintenance, and repair activities performed by third‑party service providers to ensure work is performed in accordance with company procedures, customer requirements, safety standards, and industry best practices.
• Coordinate with internal departments and factory partners to provide technical guidance and support during equipment startup, commissioning, and operational testing.

Technical Troubleshooting & Root Cause Analysis

• Gather and analyze operational data, inspection findings, test results, and failure evidence and coordinate root cause investigations involving engineering, manufacturing partners, suppliers, service providers, and customers.
• Lead corrective and preventive action efforts to address product, installation, or operational deficiencies.

Documentation & Reporting

• Review third‑party reporting. Prepare clear technical reports documenting field observations, investigations, corrective actions, and recommendations.
• Maintain records of service events, equipment history, and customer interactions.
• Support warranty claim evaluations and technical assessments.
• Assist in developing quality metrics and reliability reporting.

Qualifications

• Associate's degree, technical diploma, military technical training, or equivalent experience in electrical power systems.
• Understanding of IEEE, ANSI, NETA, NFPA 70E, and utility industry standards
• 5+ years of experience with medium‑voltage and/or high‑voltage electrical equipment.
• Experience working with international teams
• Ability to work independently and remotely

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.