Electric Service Technician

Technibus, Inc.; Suwanee (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive Pay

401K plan with Employer Match

Paid Time Off

Life Insurance

Medical Coverage (PPO/HMO)

Dental and Vision Coverage

Job summary

IES Residential, Inc. is seeking Electric Service Technicians to join our Service Organization in and around Suwanee, GA. You will troubleshoot, maintain, and repair residential electrical systems in new construction and occupied homes, prioritizing safety and customer satisfaction.

Qualified candidates have at least 2 years of experience, strong NEC knowledge, and a commitment to quality workmanship. A valid driver's license and ability to pass background/drug screening are required.

Qualifications

• Minimum 2 years of experience as Electric Service Technician or Residential Electrician.
• Strong NEC knowledge and commitment to safety and code compliance.
• Ability to read, write, and communicate in English; bilingual English/Spanish is a plus.
• Valid driver’s license with clean driving record; ability to pass background check and drug screen.

Responsibilities

• Respond to scheduled and emergency residential service calls in Suwanee, GA and surrounding areas.
• Diagnose and repair electrical issues in panels, circuits, lighting, outlets, GFCIs, switches, etc.
• Perform home warranty service work and ensure homeowner satisfaction.
• Document diagnostics, repairs, materials used, and next steps on service tickets.
• Comply with NEC and OSHA standards; maintain PPE and company vehicle in good order.
• Communicate with service coordinators, homeowners, and field leadership.
• Identify opportunities to improve electrical system performance and customer experience.

Skills

Troubleshooting

Residential electrical

NEC knowledge

Customer service

English literacy

Safety awareness

Job description

Position Summary

IES Residential is seeking skilled Electric Service Technicians to join our growing Service Organization in and around Suwanee, GA. This role requires strong technical expertise in troubleshooting, maintaining, and repairing electrical systems in residential environments, including both new construction and occupied homes. The ideal candidate has a solid understanding of NEC codes, prioritizes safety, and delivers customer service. As a front-line representative of IES Residential, the Electric Service Technician upholds the company’s commitment to professionalism, quality workmanship, and customer satisfaction.

Key Responsibilities

• Respond to scheduled and emergency residential service calls throughout the Suwanee, GA area and surrounding communities.
• Diagnose and repair electrical issues involving panels, circuits, breakers, lighting, outlets, GFCIs, switches, and related systems.
• Perform home warranty service work while ensuring homeowner satisfaction through quality repairs and clear communication.
• Maintain a professional, courteous, and respectful demeanor when working in occupied homes.
• Accurately complete service tickets, documenting diagnostics, repairs performed, materials used, and recommended next steps.
• Ensure all work complies with National Electrical Code (NEC) requirements and OSHA safety standards.
• Maintain company vehicle, tools, and personal protective equipment (PPE) in clean and safe working condition.
• Communicate effectively with service coordinators, homeowners, and field leadership.
• Proactively identify opportunities to improve electrical system performance and enhance the customer experience.

Qualifications

• Minimum of 2 years of experience as an Electric Service Technician or Residential Service Electrician.
• Proven ability to troubleshoot and diagnose residential electrical systems.
• Strong working knowledge of NEC codes and electrical compliance requirements.
• Demonstrated commitment to safety, quality workmanship, and professionalism.
• Excellent customer service, communication, and problem-solving skills.
• Ability to effectively read, write, and communicate in English.
• Bilingual (English/Spanish) a plus.
• Valid driver’s license with a clean driving record.
• Ability to pass a background check and drug screening.
• Ability to work independently and travel to residential job sites throughout the Suwanee, GA area.

Working Conditions & Physical Requirements

• Work is performed in new construction and occupied residential homes, requiring professionalism in customer-facing environments.
• Must be comfortable working in attics, crawl spaces, and confined areas within existing structures.
• Frequent driving between job sites using a company vehicle.
• Ability to lift and carry up to 50 pounds and safely operate hand and power tools.
• Requires standing, walking, crouching, climbing ladders, and other physical activities associated with electrical service work.
• May be exposed to varying environmental conditions, including heat, cold, and outdoor weather.
• Strict adherence to company safety, vehicle, and driving policies is required.

Licensing

License Required: Yes

Job Locations

US-GA-Suwanee

Company Overview

IES Residential, Inc. is one of the nation’s largest electrical, plumbing, HVAC, solar, and cable solutions providers for single-family homes and multi-family complexes since 1973. We provide comprehensive integrated solutions that light up our world. We are a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical, and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Note on Employment Eligibility

This position is not eligible for visa sponsorship or work authorization support. Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.

Employee Benefits & Commitments

Our commitment to our employees is reflected by our actions:

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO statements and related disclosures are provided as part of the company policy and compliance documents.