Elections Senior Support Technician

Travis County; Austin (TX); On-site; USD 27,552; Part time

Job summary

A local government office in Austin is seeking Senior Support Technicians to assist in the preparation and testing of electronic voting equipment. Responsibilities include providing on-site technical support and managing Field Support Technicians during elections. Candidates must possess excellent customer service skills, a valid driver's license, and the ability to lift up to 35 lbs. This temporary position offers pay at $20.00 per hour and will require passing a criminal background check.

Qualifications

• Must have experience with mobile devices and apps.
• Valid driver's license is required.
• Must pass a criminal background check and driving record check.

Responsibilities

• Assist in preparation and testing of electronic voting equipment.
• Provide technical support at polling locations.
• Manage a small team of Field Support Technicians.

Skills

Excellent customer service skills

Experience with mobile devices

Ability to lift 35 lbs

Job description

Job Summary

Senior Support Technicians assist in the preparation and testing of electronic voting equipment. They also support deliver and setup of voting equipment at polling locations. During Early Voting and Election Day, these workers are part of a rapid response team assigned to support polling locations, providing on-site technical support and supply replenishment. They also manage a small number of Field Support Technicians. Excellent customer service skills are necessary and the ability to lift up to 35 lbs. is required. Experience with mobile devices and apps is required. A valid driver's license is required. Training on elections procedures, operation of the electronic voting equipment, election law, and troubleshooting techniques will be provided. Must pass a criminal background check and driving record check. The pay is $20.00 per hour.

This is a Temporary/Seasonal position.

Work Environment & Other Information

Location: 5501 Airport Blvd, Austin, TX 78751

Department: County Clerk - Elections Division

Criminal Background Check Required.

In accordance with Executive Order 14248

Non-citizens are prohibited from participating in the administration of any federal election, including access to election equipment, ballots, or related materials.