Election Services Representative

Printelect; New Bern (NC); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Job summary

Printelect in New Bern, North Carolina is seeking an Elections Services Representative to support the democratic process by working with various officials. Responsibilities include maintaining client relationships, gathering data, and providing software support. The ideal candidate will have a high school diploma, excellent communication skills, and at least two years of related experience. The position offers a competitive salary range of $55,000-$60,000 annually and benefits such as health and dental insurance, retirement plans, and paid time off.

Qualifications

• Minimum of two years’ work experience in a related field.
• Proven experience in customer service or elections is desired.
• Strong problem-solving abilities and attention to detail.

Responsibilities

• Build and maintain strong relationships with assigned accounts.
• Gather jurisdictional data for elections software.
• Perform ongoing communications with customers.

Skills

Customer service experience

Excellent verbal communication

Attention to detail

Problem-solving abilities

Ability to manage multiple tasks

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave

About the Role

Join Printelect as an Elections Services Representative, where you can support the democratic process year-round. Our enthusiastic and dedicated team works with state, county and city officials to build the framework necessary for election administration. Every day at Printelect brings tremendous job satisfaction and the opportunity to collaborate with partners of the highest caliber. We are seeking new team members with the same positive energy and drive for personal and career growth.

Printelect is a dynamic and well-established regional election technology & services company with a proven track record in ballot printing, mail services, and a diverse portfolio of election products. With over fifty employees and one hundred twenty years of industry‑leading experience, we take pride in our commitment to excellence and customer satisfaction. We partner with local governments throughout Virginia, North Carolina, South Carolina, and Georgia to provide products, services, and support for the administration of Federal, State, and local elections.

Compensation and Location

Compensation for this position is set at a range of $55,000-60,000.00 per year. This is a salaried, exempt position. This position’s salary will be commensurate with levels of demonstrated experience. Applicants for this position must be located within 20 miles of our New Bern, North Carolina facility.

Benefits

Health insurance, dental insurance, short‑term disability benefits, life insurance, 401k retirement benefits, and paid time off (“PTO”) benefits are offered to all employees after the applicable probationary period. All business‑related expenses (travel, lodgings, etc.) will be covered by Printelect.

Responsibilities

• Build and maintain strong relationships with assigned accounts.
• Gather jurisdictional data for use in elections software programs.
• Create relevant files and documentation using Microsoft Office.
• Perform ongoing communications with customers handling requests and needs quickly and professionally.
• Maintain records of customer interactions and work output.
• Provide software and hardware support through learned troubleshooting techniques.
• Collaborate with other departments to facilitate a cohesive end product.
• Participate in on‑going education to improve product knowledge and service skills.
• Manage tight production deadlines while maintaining work accuracy and on‑time delivery.
• Contribute to a positive office environment through team building and purposeful company interactions.

Requirements

• High school diploma or equivalent and a minimum of two years’ work experience in a related field.
• Proven experience in customer service or elections is desired, but all industry‑related knowledge will be included in the training.
• Excellent verbal and written communication skills.
• Strong problem‑solving abilities and attention to detail.
• Ability to work in a fast‑paced environment and manage multiple tasks.