Election Equipment Field Technician

Greene Resources; New Bern (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Short-term disability

Life insurance

401k retirement benefits

Paid time off

Job summary

Greene Resources is seeking an Election Equipment Field Technician to join our growing team in New Bern, NC. The role requires weekly overnight travel to client sites and offers full-time, direct-hire employment with a salary of roughly $35,000 to $45,000 per year.

You will learn all hardware and software systems used by our elections equipment manufacturer, perform installations and upgrades, provide on-site troubleshooting, complete work orders, manage parts inventory, and deliver on-site

Qualifications

• Master the mechanics of how voting equipment functions, including hardware and software aspects.
• Basic computer literacy helps with documentation and diagnostics.
• Ability to troubleshoot complex issues independently.
• Excellent interpersonal skills with end-users, customers, and coworkers.
• Precise attention to accuracy and detail.
• Ability to multitask and prioritize during high-volume workloads.
• Ability to stand, sit, or bend for extended periods.
• Must be able to lift and/or move up to eighty (80) pounds regularly.
• Ability to operate a non-commercial motor vehicle for travel responsibilities.
• Occasionally handle a commercial vehicle as needed.

Responsibilities

• Develop an understanding of all hardware and software systems used by the elections equipment manufacturer.
• Perform installation and upgrades, preventive maintenance, and readiness testing of all components.
• Provide on-site troubleshooting, repair, and technical support for election equipment.
• Complete assigned work orders and document repairs and maintenance.
• Manage inventory of spare parts with accuracy and security.
• Provide internal cross-training and on-site customer training on setup, operation, and care of equipment.

Skills

Troubleshooting

Documentation

Interpersonal skills

Attention to detail

Multitasking

Physical stamina

Vehicle operation

Job description

Position: Election Equipment Field Technician

Location: New Bern, NC

Pay: $35,000 to $45,000/year

Experience

• No prior election equipment experience is required; structured technical training will be provided.
• Prior experience with converting internal documentation processes and procedures into actionable training materials and in-person training is highly desired.
• Any prior experience in the elections industry is a plus.

Type: Full-time; Direct Hire

Schedule: Monday - Friday (This position requires weekly overnight travel to customers within our client's territory)

Greene Resources is seeking an Election Equipment Field Technician to join a growing and dynamic team!

Job Description

• Develop an understanding of all hardware and software systems utilized by our elections equipment manufacturer.
• Perform installation and upgrades of election equipment, ongoing preventive maintenance, and comprehensive readiness testing of all election hardware and software components.
• Provide on-site troubleshooting, repair, and technical support for election equipment, addressing mechanical, electrical, and system-level issues to support ongoing operation.
• Complete assigned work orders and provide detailed documentation of all repairs, maintenance activities, and equipment condition.
• Manage equipment parts inventory with accuracy and security, ensuring timely return of defective components.
• Provide internal cross-training and deliver on-site customer training on the setup, operation, and care of election equipment.

Position Requirements

• Ability to master and convey the mechanics of how our customers’ voting equipment functions from both a hardware and software perspective.
• Basic computer literacy is helpful for documentation and diagnostics.
• Ability to apply learned knowledge to troubleshoot complex issues independently.
• Excellent interpersonal skills with end-users, customers, and coworkers.
• Precise attention to accuracy and detail.
• Ability to multitask and prioritize this position’s various initiatives and responsibilities during high-volume workloads.
• Ability to stand, sit, or bend for extended periods throughout the workday.
• Must be able to lift and/or move up to eighty (80) pounds regularly throughout the workday.
• Ability to operate a non-commercial ("standard") motor vehicle for travel responsibilities.
• Ability to occasionally handle a commercial vehicle (i.e., panel truck) as special projects demand.

Benefits

• All business-related expenses (travel, lodging, etc.) will be covered by our client.
• Health insurance, dental insurance, short-term disability benefits, and life insurance.
• 401k retirement benefits.
• Paid time off ("PTO").

Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. #GRAP