Elder care coordinator

Answers For Elders; Plymouth (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

A caring organization for seniors is seeking a Care Coordinator to serve as the main contact for families, ensuring organized communication and care management. Responsibilities include coordinating with caregivers and clinicians, assisting with applications and paperwork, and completing in-home assessments. The ideal candidate will have strong communication skills and a passion for supporting families in managing elderly care needs. This position is crucial for maintaining quality and continuity of care for seniors in Plymouth, Massachusetts.

Qualifications

• Coordination across caregivers, clinicians, facilities, and family.
• Clear updates via text/email/calls to prevent gaps.
• Assist families with decisions and caregiver scheduling.

Responsibilities

• Coordinates care across caregivers, clinicians, facilities, and family members.
• Communicates consistently by text/email/calls to give updates and prevent gaps.
• Supports families with decisions and helps them manage caregiver schedules.
• Assists with applications and paperwork for MassHealth/PACE/LTSS.
• Completes in-home assessments and helps build/update care plans.
• Monitors staffing and care delivery, escalating concerns when needed.

Skills

Care coordination

Communication

Multitasking

Scheduling

Job description

A Care Coordinator is the family’s main point of contact who keeps everything organized and moving.

• Coordinates care across caregivers, clinicians, facilities, and family members
• Communicates consistently by text/email/calls to give updates, follow up, and prevent gaps
• Supports families with decisions and helps them manage caregiver schedules, expectations, and performance issues
• Assists with applications (MassHealth/PACE/LTSS and similar), including paperwork, document collection, and tracking progress
• Completes/arranges in-home assessments (safety, function, psychosocial) and helps build/update the care plan
• Monitors staffing and care delivery, escalating concerns to nursing/management when needed