EI&O Workplace Technology Program Manager

Habitat For Humanity Of Durham; Durham (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

Fidelity Investments seeks an EI&O Workplace Technology Program Manager to lead major technology initiatives enabling the evolving workplace strategy. You will work across Real Estate, Architecture & Engineering, Enterprise Infrastructure, End User Computing, Security, and Product Management to plan, coordinate, and execute programs covering office builds, renovations, relocations, and modernization.

The role requires leading complex programs with strong leadership, governance, risk management,

Qualifications

• 10+ years experience leading and managing large-scale office renovations and campus builds with a focus on technology rooms, structured cabling, wireless, audio-visual, smart building and end user technologies.
• Demonstrated track record of delivering cross-functional initiatives with multiple business and technology teams, vendors, and executives.
• Strong leadership and relationship management, with ability to influence without direct authority and drive alignment across diverse groups.
• Deep knowledge of program management frameworks, tools, and methodologies (Agile, Waterfall, hybrid delivery).
• Proven ability to develop and manage roadmaps, budgets, dependencies, schedules, risks, and resources across concurrent initiatives.
• Experience partnering with real estate, construction, architecture, and engineering teams to coordinate tech delivery in office builds/relocations.
• Analytical, organizational, and problem-solving capabilities; data-driven decision making.
• Excellent written and verbal communication; capable of executive-level briefings and steering-committee presentations.

Responsibilities

• Lead multiple concurrent programs spanning network infrastructure, wireless, audiovisual systems, workplace technology platforms, and end-user services.
• Develop and manage program roadmaps, integrated project plans, budgets, dependencies, schedules, risks, issues, and resource requirements.
• Coordinate with Real Estate, Architecture & Engineering, Enterprise Infrastructure, End User Computing, Security, Product Management, and external partners to ensure delivery aligned with enterprise standards.

Skills

Program management

Leadership

Cross-functional collaboration

Agile

Waterfall

Vendor management

Executive communications

Risk management

Job description

EI&O Workplace Technology Program Manager

Fidelity is transitioning to a full-time onsite working model in phases by region and role. See job description for more information.

Onsite

Location

• Durham, NC

Team

• Technology

Experience Level

Director

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role

Are you energized by leading large-scale technology programs that transform the workplace experience? As an EI&O Workplace Technology Program Manager, you will play a critical leadership role in delivering complex, cross-functional initiatives that enable Fidelity's evolving workplace strategy. Working closely with Real Estate, Architecture & Engineering, Enterprise Infrastructure, End User Computing, Security, Product Management, and external partners, you will drive the planning, coordination, and execution of technology programs supporting office builds, renovations, relocations, and workplace modernization efforts.

The Expertise and Skills You Bring

This role is responsible for leading multiple concurrent programs that span network infrastructure, wireless, telecommunications, audiovisual systems, workplace technology platforms, and end-user technology services. You will bring together diverse stakeholders, manage competing priorities, mitigate risks, and ensure successful delivery of business-critical initiatives while aligning with enterprise technology standards, operational requirements, and long-term workplace technology strategies.

Key capabilities include:

• 10+ years experience leading and managing large-scale office renovations and campus builds, with a focus on technology rooms, structured cabling, wireless, audio-visual, smart building and end user technologies.

• Demonstrated track record of successfully delivering cross-functional initiatives involving multiple business and technology teams, vendors, and executive stakeholders.

• Strong leadership and relationship management skills, with the ability to influence without direct authority and drive alignment across diverse stakeholder groups.

• Deep knowledge of program management frameworks, tools, and methodologies, including Agile, Waterfall, hybrid delivery approaches, risk management, and governance practices.

• Proven ability to develop and manage program roadmaps, integrated project plans, budgets, dependencies, schedules, risks, issues, and resource requirements across multiple concurrent initiatives.

• Experience partnering with real estate, construction, architecture, and engineering teams to coordinate technology delivery within office build, renovation, or relocation programs.

• Strong analytical, organizational, and problem-solving capabilities, with the ability to navigate ambiguity and make informed, data-driven decisions.

• Excellent written and verbal communication skills, including the ability to develop executive-level communications, facilitate steering committees, and present program status, risks, and recommendations to senior leadership.

• Ability to establish governance, drive accountability, and coordinate successful program execution while balancing immediate business requirements with long-term strategic objectives.

• Experience managing external vendors, consultants, and service providers to ensure successful delivery, quality outcomes, and adherence to enterprise standards.

• Knowledge of workplace technology trends and emerging technologies, with the ability to evaluate solutions that support scalable, flexible, and future-ready workplace environments.

The Team

The EI&O Workplace Technology team is responsible for delivering infrastructure and technology solutions that enable our offices to operate effectively and scale for the future. As real estate investments expand and more teams return to onsite work, the need for consistent, forward-looking telecommunications design continues to grow.

We partner closely with real estate, construction, engineering, and technology teams to deliver secure, reliable, future-ready infrastructure that supports an excellent associate experience in every location.

Fidelity manages more than 11 million square feet of space in the United States and overseas, including thirteen North American and six international locations, two data centers and more than 200 retail investor centers.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to [e-mail], or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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