EHR Support Analyst -OR

HCA Healthcare, Inc.; Richmond (VA); On-site; USD 70,000 - 116,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off & leave

401(k) match

Education support

Job summary

HCA Healthcare, Inc. in Richmond, VA is seeking an EHR Support Analyst -OR to act as onsite IT resource for clinical applications. You will support facility implementation, training, testing, and incident resolution within the hospital's EHR environment.

The role requires understanding of clinical operations, HIPAA/compliance knowledge, and the ability to travel to facilities as needed. The organization emphasizes strong benefits and career development opportunities.

Qualifications

• Understanding of clinical operations and processes.
• Understands JCAHO, MQSA, HIPAA, and ACR guidelines.
• Must be able to drive to assigned sites to complete work.

Responsibilities

• Serve as an onsite clinical IT resource for facility implementation and support.
• Assist in facilitating the facility's core clinical systems team on IT activities.
• Provide second level support as a local clinical SME to resolve incidents.
• Participate in new module/application testing and implementation.
• Facilitate and manage maintenance of facility-specific dictionaries.
• Deliver hands-on training and promote division standardization and optimization.
• Perform quality audits and track usage metrics.
• Coordinate tools for audits and ensure patient confidentiality.

Skills

Understanding of clinical operations

HIPAA/MQSA/ACR guidelines

Driver's license required

Education

Bachelor's degree preferred

Job description

Salary Estimate: 70096.00 - 115689.60 / year
Learn more about the benefits offered for this job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

To Qualify: \"OR\" Experience Required. You must live in the Richmond, Virginia area today.

Do you want to join an organization that invests in you as an EHR Support Analyst -OR? At Henrico Doctors Hospital Forest, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

As EHR Support Analyst, you will serve as an onsite clinical IT resource for facility implementation and support of a limited set of clinical applications. Assists in facilitating the facilitys core clinical systems team on clinical IT activities. Second level support as a local clinical subject matter expert to resolve incidents and participation in new module/application testing and implementation for the facility.

GENERAL RESPONSIBILITIES

• You will facilitate and manage maintenance of facility-specific dictionaries and provide input to division policies and procedures, training, and best practices for use within the facility.
• Works with the EHR Support Team and facility core team members to deliver hands‑on training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications.
• May be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities.
• You will provide on‑call assistance as needed.
• Participates in software update testing
• Facilitates and manages maintenance of facility-specific dictionaries
• You will provide input to base division policies and procedures, training, and best practices for use within the facility
• Works with the Division EHR Support Team and facility core team members to deliver hands‑on training as needed.
• Works with the Division EHR Support Team to actively promote and support division standardization, utilization, integration and optimization plans for a limited set of clinical applications.
• You will perform quality audits and track metrics related to system use
• Promotes system security and patient confidentiality and helps ensure compliance
• Coordinates the execution and use of tools for audits

RELEVANT WORK EXPERIENCE

• 1+ years relevant experience

EDUCATION

• Bachelor's Degree Preferred

Required Skills:

• Understanding of clinical operations and processes
• Understands pertinent JCAHO, MQSA, HIPAA, and ACR guidelines
• Must be able to drive to assigned sites to complete work

CERTIFICATE / LICENSE:

• Possession/Maintenance of specialty clinical licensure is strongly desired.
• Valid state driver's license and proof of auto insurance.

Benefits

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

\"Good people beget good people.\"
- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our EHR Support Analyst -OR opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.