EHR/PM Training & Workflow Optimization Specialist

Sycuan Tribal Government; El Cajon (CA); On-site; USD 75,000 - 100,000; Full time

Job summary

Sycuan Health Center is seeking a Clinical Applications Coordinator to implement, optimize, and daily use of clinical application systems including EHR, EDR, and PM platforms.

You will train users, improve workflows, troubleshoot issues, and work with cross-functional teams to enhance performance, adoption, documentation, and operational efficiency across departments. Compensation depends on experience, with potential annual bonus.

Qualifications

• High school diploma or GED required.
• Minimum three (3) years of CAC experience.
• Experience supporting NextGen EHR, EDR, and PM systems.
• Working knowledge of HIPAA and privacy regulations.
• Strong troubleshooting, training, and customer service skills.
• Ability to work independently while managing multiple priorities.

Responsibilities

• Design and deliver role-based EHR, EDR, and PM training for users.
• Develop and maintain training materials, user guides, tips, sheets, and instructional resources.
• Provide ongoing support and troubleshooting for clinical application users.
• Adapt training methods to varying levels of technical proficiency.
• Evaluate system functionality and identify opportunities to improve performance.
• Conduct workflow assessments and gap analyses related to software implementations and upgrades.
• Gather user feedback and recommend enhancements to improve clinical efficiency.
• Support quality improvement initiatives related to EHR utilization and data integrity.
• Assist with project implementations and upgrades.
• Collaborate with clinical, operational, and technical teams.
• Support consistent use of clinical applications across departments.
• Develop and maintain reports, templates, and system tools for clinical needs.
• Serve as a clinical application Super User and SME.
• Provide regular reports to HIT leadership.

Skills

Healthcare application support and优化

EHR training and onboarding

Workflow analysis and process improve

Report development and data management

Problem-solving and troubleshooting

Effective communication andcollab

Ability to work with employees at all

Education

High school diploma or GED

Associate degree in Information Technology, Health Information Technology, or a related field

Job description

Sycuan Health Center is seeking a Clinical Applications Coordinator to implement, optimize, and daily use of clinical application systems including EHR, EDR, and PM platforms.

You will train users, improve workflows, troubleshoot issues, and work with cross-functional teams to enhance performance, adoption, documentation, and operational efficiency across departments. Compensation depends on experience, with potential annual bonus.