EHR Analyst & Support Specialist: Information Technology - 7341

Community Health Resources; Windsor (CT); On-site; USD 58,000 - 86,000; Full time

Benefits offered by this job

Health insurance

403b retirement plan

Tuition reimbursement

Wellness program

Job summary

Community Health Resources in Windsor, CT is seeking an EHR Analyst & Support Specialist to provide user support and reporting for CHR’s EHR systems. You will manage development, testing, and updates, train users, and communicate results across audiences in a fast-paced environment.

The role emphasizes data integrity, compliance, and ongoing process improvement, with responsibilities spanning documentation, requirements analysis, and system coordination in a full-time IT setting.

Qualifications

• BS preferred.
• Minimum 2 years’ experience with database duties.
• Experience with Electronic Health Record systems.
• Experience in data collection, analysis, and data structures.
• Experience creating technical documentation and diagrams.
• Experience training groups.

Responsibilities

• Create and maintain all levels of technical and process documentation.
• Analyze business requirements/functions.
• Coordinate with users for effective utilization of software programs.
• Compiles and produces reports and statistical information using SQL queries and report-writing software for verification of data.
• Troubleshoot problems with SQL queries, EHR functionality, report writing tools and other software applications.
• Coordinate & communicate system modifications.
• Codify requirements from users for building and maintaining data.
• Assist in ensuring data integrity and meeting compliance requirements.
• Maintain documentation in compliance with agency and program standards.
• Participate in staff meetings, supervision, training, and other meetings as assigned.
• Additional duties as required.

Skills

EHR systems

Data analysis

Technical documentation

Training

SQL

Education

Bachelor’s degree

Tools

SQL

Job description

Recognized as a Top Workplace for 13 consecutive years! Your career can mean different things in different workplaces. Apply with CHR now to see what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters.

JOB TITLE: EHR Analyst & Support Specialist

EMPLOYMENT TYPE: Full-time, 40 hours/week

SCHEDULED HOURS: Monday-Friday, 8am-4:30pm

PROGRAM/LOCATION: Information Technology, Windsor, CT

PC#: 024

ABOUT THE POSITION

To provide user support; reporting and analysis relating to CHR’s Electronic Health Record (EHR) system(s), as well as State required reporting. To be responsible for development, testing, implementation, and management of processes relating to CHR’s EHR systems(s) and performing routine application updates. To provide continued improvements to the established processes, providing analysis to CHR management/leadership, as well as facilitating scheduled report processing and communicating the results to a varied audience. To author and update training materials, to continuously improve training delivery.

By:

• Communicating across the organization with users of various technical skills levels, effectively executing application use and training.
• Having the ability to work in a fast-paced environment to build and deliver results in a timely and accurate manner.
• Supporting CHR users in utilization of all computer software functionality.
• Training users on CHR’s Electronic Health Record application(s); maintaining and updating training materials, and use of leading-edge training methodologies including written, computer-based training, and video media.
• Managing system down time, through system tools, to a bare minimum
• Performing a variety of tasks related to data manipulation and verification within a software program or a database.
• Assisting in table building tasks within a software program and database.
• Assisting in analyzing business requirements and coordinating with users for effective utilization of the software programs.
• Taking support calls and manage ticket requests from various users, related to accessing and troubleshooting the software programs.

DUTIES & RESPONSIBILITIES

• Create and maintain all levels of technical and process documentation.
• Analyze business requirements/functions.
• Coordinate with users for effective utilization of the software programs.
• Compiles and produces reports and statistical information using SQL queries and report-writing software for verification of data.
• Troubleshoot problems with SQL queries, EHR functionality, report writing tools and other software applications.
• Coordinate & communicate system modifications.
• Codify requirements from users for building and maintaining data.
• Assist in ensuring data integrity and meeting compliance requirements.
• Maintain documentation in compliance with agency and program standards.
• Participate in staff meetings, supervision, training, and other meetings as assigned.
• Additional duties as required.

QUALIFICATIONS

Education: BS preferred.

Experience: Minimum 2 years’ experience directly related to the database duties and other responsibilities specified.

• Minimum 2 years’ experience working with, supporting, or administering Electronic Health Record systems
• Experience in data collection and analysis
• Strong experience understanding data structures and analyzing data from a business perspective
• Experience in creating technical documentation and diagrams including entity relationship diagrams
• Experience training groups of individuals

Why Join CHR?

Be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

• Comprehensive benefits packages include health insurance, ample paid time off (including your birthday!), employer contributions to your 403b Retirement Plan, and competitive insurance premiums with added discounts on pet, home and auto!
• Tuition reimbursement and professional development programs, including exclusive tuition discounts for CHR employees at several local colleges/universities
• Career development opportunities! FREE robust training curriculum, featuring our Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring offered at several programs
• Wellness program: Annual wellness stipend, FREE premium subscription to the Calm app, 6 FREE confidential counseling sessions through our Employee Assistance Program
• Employee appreciation and involvement, including contests, lunch & learns (meet with our CEO!), employee appreciation events, employee-led resource groups open to all, and more!

And so much more! (Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility)

COMPENSATION

$57,506.80 minimum- $86,023.39 maximum*

• Actual rates within this range are determined at the time of offer and are based on relevant experience, as well as adherence to our internal equity policy. (Please note, positions less than 40 hours this range would be pro-rated based on hours worked)

CHR is an equal opportunity employer, and we encourage all to apply.

Take the first step to a meaningful career and apply to CHR today!