(EG0073) Senior Business Systems Analyst

OpenKrill; United States; Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

100% remote work across LATAM

Birthday off

Paid time off & holidays

Job summary

Nortal is hiring a Business Systems Analyst to focus on Marketing Operations, Data Management, and System Integration. You will collaborate with stakeholders and technical teams to gather requirements and deliver technology-driven solutions that improve efficiency.

You’ll analyze processes, support data migration, and create BRDs/FRDs, user stories, and acceptance criteria. Join a team driving AI-enabled transformations across global clients and benefit from a fully remote culture.

Qualifications

• 5+ years of Business Systems Analysis: Experience gathering requirements, analyzing business processes, and translating business needs into functional solutions.
• 2–3+ years of Marketing Operations: Experience with marketing workflows, CRM systems, marketing automation, or marketing technology platforms.
• 3+ years of Data Management & Analysis: Experience with data validation, mapping, reconciliation, and data quality; SQL knowledge desirable.
• 2–3+ years of System Integration & Data Migration: Experience supporting enterprise integrations, data migration, and system modernization projects.
• 4+ years of Functional Documentation: Experience creating BRDs, FRDs, user stories, acceptance criteria, and process diagrams.
• 2+ years of UAT & Solution Validation: Experience coordinating testing activities, validating requirements, and tracking defects.
• 3+ years of Stakeholder Management: Experience collaborating with business and technical teams to support project delivery.
• 2+ years of Agile Methodologies: Familiarity with Scrum, Agile, Jira, Confluence, or equivalent project management tools.

Responsibilities

• Analyze and document business processes, workflows, and functional requirements.
• Collaborate with Marketing, IT, and Data teams to identify business needs and improvement opportunities.
• Support marketing technology platforms, CRM systems, and enterprise integrations.
• Participate in data migration, data mapping, validation, and system integration projects.
• Create functional documentation, including BRDs, FRDs, user stories, process maps, and acceptance criteria.
• Facilitate stakeholder meetings, discovery sessions, and requirements workshops.
• Perform data analysis and quality validation to ensure accuracy and consistency.
• Coordinate User Acceptance Testing (UAT) and validate solutions against business requirements.
• Identify project risks, dependencies, and opportunities for process optimization.
• Support system deployments, digital transformation initiatives, and cross-functional project delivery.

Skills

Business Systems Analysis

Marketing Operations

Data Management & Analysis

System Integration

Data Migration

Functional Documentation

UAT & Validation

Stakeholder Management

Agile Methodologies

SQL

Jira

Confluence

Tools

Jira

Confluence

Job description

JoinNortalfor your next big adventure. We areseekingaBusiness Systems Analyst with a strong focus on Marketing Operations, Data Management, and System Integration.

Why joinNortal

• Say Goodbye to Micromanagement:Wechampionautonomy, open communication, and respect for diversity as our core values.
• Outcomes Over Hours:We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being.
• Vibrant Community:Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities.
• Support from Day One:Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth.

Our benefits

• Competitive USD salary.
• 100% remote work:While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM.
• Paidoff&nationalholidays:Takethetimeyouneedaccordingtoyourcountry’sregulationswhilereceivingyourfullsalary.
• Sick leave:Focus on your health withoutstress. Take the necessary time to recover and feel better.
• Annualcredit:Spenditontheperksyoulovetoenhanceyourwork-lifebalance.
• Team-building activities:Join us for coffee breaks, tech talks, and after-work gatherings to bond with yourNortalfamily and feel part of our vibrant community.
• Birthday off:Enjoy an extra day off during your birthday week to celebrate in style with friends and family.

About the project

As a Business Systems Analyst you will work closely with business stakeholders and technical teams to analyze processes, gather requirements, support data migration initiatives, and deliver technology-driven solutions that improve business efficiency.

Whatyou’lldo

• Analyze and document business processes, workflows, and functional requirements.
• Collaborate with Marketing, IT, and Data teams to identify business needs and improvement opportunities.
• Support marketing technology platforms, CRM systems, and enterprise integrations.
• Participate in data migration, data mapping, validation, and system integration projects.
• Create functional documentation, including BRDs, FRDs, user stories, process maps, and acceptance criteria.
• Facilitate stakeholder meetings, discovery sessions, and requirements workshops.
• Perform data analysis and quality validation to ensure accuracy and consistency.
• Coordinate User Acceptance Testing (UAT) and validate solutions against business requirements.
• Identify project risks, dependencies, and opportunities for process optimization.
• Support system deployments, digital transformation initiatives, and cross-functional project delivery.

What makes you a great fit

• 5+ years of Business Systems Analysis: Experience gathering requirements, analyzing business processes, and translating business needs into functional solutions.
• 2–3+ years of Marketing Operations: Experience with marketing workflows, CRM systems, marketing automation, or marketing technology platforms.
• 3+ years of Data Management & Analysis: Experience with data validation, mapping, reconciliation, and data quality. SQL knowledge is highly desirable.
• 2–3+ years of System Integration & Data Migration: Experience supporting enterprise integrations, data migration, and system modernization projects.
• 4+ years of Functional Documentation: Experience creating BRDs, FRDs, user stories, acceptance criteria, and process diagrams.
• 2+ years of UAT & Solution Validation: Experience coordinating testing activities, validating requirements, and tracking defects.
• 3+ years of Stakeholder Management: Experience collaborating with business and technical teams to support project delivery.
• 2+ years of Agile Methodologies: Familiarity with Scrum, Agile, Jira, Confluence, or equivalent project management tools.

Global Impact, Local Culture

For over 25 years,we’vebeen shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data intoreal businessvalue. By combining deep domainexpertisewith data and AI, we design solutions that create immediate impact while scaling for the future.

We believe complexitydoesn’thave to mean complicated, and that the best solutions are those that work in the real world, not just on paper.That’swhy our clients trust us with their most ambitious, business-critical initiatives.

By applying to this position, you authorize Nortal to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our Privacy Policy.