EFT Processing Analyst

US Tech Solutions; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading staffing firm is seeking an EFT Processing Analyst in Austin, TX. The role focuses on performing ACH operational functions, ensuring compliance with NACHA regulations, and providing high-quality customer service. Key responsibilities include processing disputes, maintaining records, and recommending procedural improvements. Candidates should possess strong attention to detail and familiarity with Excel, Access, and Word. This role provides an opportunity to contribute to efficient operational processes within a dynamic work environment.

Qualifications

• Strong attention to detail and ability to adhere to compliance requirements.
• Effective communication skills for responding to customer inquiries.
• Experience in handling ACH operational functions.

Responsibilities

• Perform ACH operational functions within required deadlines.
• Process received ACH exception-items and disputes.
• Gather verifications for deposit-exceptions.
• Maintain spreadsheets related to credit-adjustment activity.

Skills

Attention to detail

Customer service skills

Compliance knowledge

Tools

Excel

Access

Word

Job description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

Job Description

Title: EFT Processing Analyst

Duration: Approx. 3 months

Location: Austin, TX

Responsibilities:

Perform ACH operational functions within required deadlines and NACHA compliance.

Process received ACH exception-items and disputes, including DNE s and WSUD s.

Originate R10 s, NOC s and other manual return items.

Gather verifications for deposit-exceptions for cardholder account management.

Reply to garnishments, liens, and levies in a timely, accurate, and compliant manner.

Take phone calls and respond to inquiries from customers, banks, government entities, and internal departments.

Provide consistent, high-quality customer service that meets or exceeds established standards.

Maintain spreadsheets related to credit-adjustment activity, and create regular summaries and reports on departmental activities using Access, Excel, and Word.

Recommend improvements that result in more efficient procedures.

Understand and adhere to strict compliance and regulatory requirements.

Comfortably work within a defined attendance and punctuality policy that is designed to help our customers.