Sr. Payment Analyst – ACH Processing

Mphasis; Hicksville (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Mphasis is seeking an experienced ACH Operations professional in New York to manage high‑volume payment processing tasks, including credits, debits, returns, and NOCs, with strict adherence to NACHA rules and regulatory requirements.

You will analyze discrepancies, monitor risk controls, perform daily reconciliations, and collaborate with banks, vendors, and internal teams to ensure accurate settlement and audit-ready documentation.

Qualifications

• Minimum experience required: 3+ years in ACH Operations within a financial institution or payments processing environment.
• Experience with ACH processing systems.
• Strong knowledge of NACHA operating rules, Regulation E, and the ACH network.
• In-depth knowledge of check clearing processes, Check 21, Regulation CC, and item processing systems.
• Interpersonal effectiveness: candidate should be a team player and demonstrate required aptitude and attitude towards work and the team.
• Service orientation: candidate should be customer centric and committed to delivering the best to customers and the business.

Responsibilities

• Process, verify, and balance high-volume ACH transactions including credits, debits, returns, and NOCs.
• Research discrepancies to ensure accuracy and prevent fraud or operational risk.
• Maintain daily logs and documentation for transaction processing and reporting.
• Monitor and resolve rejects, exceptions, and outstanding items within set timelines.
• Participate in end-of-day balancing and reconciliation procedures.
• Assist with resolution of operational issues and inquiries.
• Manage beneficiary/payee verification, bank detail validation (routing/IBAN/BIC), and adherence to dual control workflows.
• Monitor and process returns, rejects, and exceptions, including ACH return codes (R01–R85), and investigations.
• Conduct daily reconciliations of ACH batches resolving breaks with thorough root-cause analysis.

Skills

Analytical skills

Communication skills

Attention to detail

Team player

Problem-solving

Typing 28 WPM

Tools

ACH processing systems

NACHA platforms

Banking portals

Fraud control knowledge

AML compliance

Reconciliation systems

Job description

• Candidate should have minimum 1 to 5 Years of work experience in Payment Processing.
• Good understanding NACHA, Fedwire/CHIPS/SWIFT and regulation related to ACH.
• Strong knowledge of ACH processing rules and Dispute Handling
• Expertise payment platforms such as ACH Plus, ACHPS, or equivalent banking portals.
• Proficiency in bank account validation, exception handling, reconciliation, and settlement processes.
• Strong analytical and problem-solving skills for resolving payment failures, variances, and investigations.
• Understandingfraud control mechanisms, OFAC/AML compliance, and risk-mitigation procedures.
• Excellent attention to detail, accuracy, and adherence to internal controls and dual authorization workflows.
• Strong communication skills for interacting with banks, vendors, auditors, and internal stakeholders.
• Ability to operate in high-volume, deadline-driven environments while maintaining accuracy.
• Process, verify, and balance high-volume ACH transactions including credits, and debits, returns, and notifications of change (NOCs).
• Research discrepancies to ensure accuracy and prevent fraud or operational risk; and report issues of concern or matters of potential risk to management.
• Maintain daily logs and documentation for transaction processing and reporting
• Monitor and resolve rejects, exceptions, and outstanding items within set timelines
• Participate in end-of-day balancing and reconciliation procedures.
• Assist with resolution of operational issues and inquiries.
• Manage beneficiary/payee verification, bank detail validation (routing/IBAN/BIC), and adherence to dual control workflows.
• Monitor and process returns, rejects, and exceptions, including ACH return codes (R01–R85), and investigations.
• Conduct daily reconciliations of ACH batches resolving breaks with thorough root-cause analysis.
• Maintain cut off time adherence, ensuring timely release of ACH runs aligned with banking schedules and value dates.
• Generate and maintain daily/weekly/monthly reports including settlement summaries, exception logs, and operational dashboards.
• Ensure compliance with NACHA, Fedwire/CHIPS/SWIFT standards, and internal audit requirements through robust documentation, controls, and process governance.
• Develop and update SOPs, process documentation, and audit artifacts, supporting continuous improvement, internal controls testing, and operational efficiency initiatives.

Technical / Non-Technical Skills:

• Excellent MS Office skills – MS Excel, Power Point, Excel Macros and E Mail Drafting
• Good Typing Speed of 28 WPM with >=95% accuracy
• Excellent Communication skills – to Review Email, to attend Client Calls, Onshore Training etc

Behavioral Skills:

• Working Hours – should be flexible to do Over Time duty if required.
• Punctual and adherence to attendance and Leaves
• To report to Team Lead/Manager and follow the Instructions and the HR Policies as per Company

Certifications Needed:

• Minimum experience required: 3+ years in ACH Operations within a financial institution or payments processing environment
• Experience with ACH processing systems
• Strong knowledge of NACHA operating rules, Regulation E, and the ACH network.
• In-depth knowledge of check clearing processes, Check 21, Regulation CC, and item processing systems
• Interpersonal Effectiveness: Candidate should be a team player and demonstrate required aptitude and attitude towards work and the Team.
• Service Orientation: Candidate should be Customer Centric and committed to delivering the best to Customers and the Business.

About Mphasis

Mphasis applies to next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.