Efficiency and Automation Analyst (EAA) – SME

CONTACT GOVERNMENT SERVICES; Washington (District of Columbia); On-site; USD 78,000 - 156,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Job summary

CONTACT GOVERNMENT SERVICES (CGS) in Washington, DC seeks an Efficiency and Automation Analyst (EAA) – SME to optimize mission-critical operations for a federal client. The role emphasizes designing automated workflows, collaborating across teams, and driving continuous improvement while ensuring compliance and efficiency.

Qualified candidates should be SME-level with DoD Top Secret/SCI clearance and a track record of leadership in automation initiatives.

Qualifications

• Design and deploy automated workflows using low/no-code platforms and scripting tools to improve efficiency.
• Collaborate with cross-functional teams and stakeholders to drive initiatives.
• Analyze operational challenges and recommend improvements to processes.
• Develop documentation, reports, and deliverables supporting mission objectives.
• Support continuous improvement, compliance, and operational efficiency.

Responsibilities

• Design and deploy automated workflows to streamline operations.
• Collaborate with cross-functional teams to gather requirements and implement solutions.
• Analyze processes to identify bottlenecks and recommend improvements.
• Produce documentation and reports to support program objectives.
• Assist in maintaining compliance and efficiency across operations.

Skills

Workflow automation

Stakeholder collaboration

Operations analysis

Documentation

Continuous improvement

Tools

Low/no-code platforms

Scripting tools

Job description

Washington, DC Administrative and Logistics Support / Full Time On-Site / On-site

Efficiency and Automation Analyst (EAA) – SME

Work Location: Washington, DC Employment Type: Full-Time, Expert-Level Department: Administrative and Logistics Support

CGS is seeking a skilled Efficiency and Automation Analyst (EAA) – SME to support mission-critical operations for a federal client.

Skills and attributes for success:

• Design and deploy automated workflows using low/no-code platforms and scripting tools to improve operational efficiency and reduce manual processes.
• Collaborate with cross‑functional teams and stakeholders.
• Analyze operational challenges and recommend improvements.
• Develop documentation, reports, and deliverables supporting mission objectives.
• Support continuous improvement, compliance, and operational efficiency.

Qualifications:

• Minimum of Recognized subject matter expert with exceptional expertise and leadership in the field.
• Active DoD Top Secret/SCI.

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting‑edge technology with world‑class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government‑contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

Benefits:

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary: $78,000 - $156,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

For more information about CGS please visit: or contact: Email: [emailprotected]