EFFC Case Aide

SCO Family of Service; Deer Park (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

SCO Family of Service seeks a dedicated Case Aide to support families involved with the foster care system in New York. You will accompany families to appointments, assist with documentation, and coordinate with a network of service providers to promote safety and permanency.

Responsibilities include visiting families at home or in the community, testifying in court when needed, and collaborating with case planners to gather vital documents and reports. Bilingual abilities are encouraged.

Qualifications

• High School Diploma; Associates degree preferred.
• Approved background clearances and fingerprinting required.
• Excellent oral and written communication.
• Basic computer literacy skills, including Microsoft Office.
• Bilingual abilities strongly encouraged.
• Knowledge of local welfare services a plus.
• Be a team player; constructive, cooperative, and positive atmosphere.
• Commitment to the Agency’s mission and values.
• Ability to empathize with families affected by dependency, illness, neglect, or abuse.
• Willingness to work with diverse backgrounds and travel as needed.

Responsibilities

• Support and supervise family time between parents and children; provide transportation as needed.
• Provide visit coaching to support healthy family engagement.
• Complete ongoing documentation in Connections within 7 business days of events.
• Collaborate with case planning team on Permanency Hearing Reports and court documents.
• Gather vital documents such as birth certificates and social security cards.
• Accompany families to appointments including school, medical, and treatment.
• Assist families through Public Assistance and PATH processes and provide referrals.
• Meet families in their home or community.
• Intervene in crisis situations to stabilize the child and family.
• Attend and testify in court appearances as needed.
• Attend interdisciplinary team meetings and inform on services provided to the child.
• Fulfills Mandated Reporter duties; report suspected abuse.
• Meet with Supervisor regularly to discuss safety and permanency.
• Communicate with SCO staff, NYC Children’s Services, and partner agencies.
• Adhere to SCO personnel policies.
• Perform other duties as assigned.

Skills

Oral and written communication

Empathy

Team player

Microsoft Office

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Office

Job description

· Support and supervise family time between parents and children, as well as siblings and other significant resources. Provide transportation as needed.

· Provide visit coaching between parents and children to support healthy family engagement.

· Complete ongoing documentation in Connections with 7 business days of the event date.

· Work in partnership with the case planning team on completion of Permanency Hearing Reports and court documents as it pertains to the Case Aide’s communication, contact, and collaboration with the family.

· Support case planning staff in gathering or obtaining vital documents such as birth certificates, social security cards, etc.

· Accompanying and supporting children and parents through various appointments including school, medical, and drug treatment, etc.

· Support families through the Public Assistance process, PATH process, and provide referrals, as needed.

· Meet with families in their home and/or community, as needed.

· Intervene in crisis situations to help the child and family stabilize.

· Attend and testify in court appearances, as needed.

· Attend all interdisciplinary team meetings and actively provide information regarding services being provided to the child.

· Fulfills duty of Mandated Reporter, which entails reporting any suspected instances of child abuse or maltreatment.

· Meet with Supervisor one-on-one on a consistent basis to discuss safety and permanency issues of caseload.

· Communicates and work effectively with SCO foster care support staff such as Case Planners, Socio-therapists, Fair Future Coaches and Education Specialists, Parent Advocates, and medical and mental health staff and with NYC Children’s Services, outside medical and mental health centers, schools, consultants, other SCO programs, and all other relevant parties.

· Adheres to SCO’s personnel policies.

· Performs other duties as assigned.

QUALIFICATIONS:

· High School Diploma. Associates degree preferred.

· Approved background clearances and fingerprinting are required.

· Excellent oral and written communication.

· Basic computer literacy skills, including Microsoft Office.

· Bilingual abilities are strongly encouraged.

· Knowledge of local welfare services a plus.

In addition, all EFFC employees should possess the following characteristics:

· Be team players. Maintain a constructive, cooperative, and positive atmosphere.

· Demonstrate commitment to the Agency’s mission and values.

· Be able to empathize and provide quality services to children and families that have histories of chemical dependency, mental illness, neglect, physical, sexual and/or emotional abuse.

· Be willing to work closely with children, families, and staff from different cultural and religious backgrounds, as well as from varying socio-economic statuses.

· Work competently, compassionately and without judgment with individuals who may identify as lesbian, gay, bisexual, transgender and/or may be in different stages of discovering or disclosing their sexual orientation or gender identity.

· Possess a strong belief in people’s ability to grow and change; forge a mutually respectful partnership with persons served and their families.

· Be flexible in their ability to work extended hours or irregular schedules in response to the program’s needs. Be willing to travel between the various EFFC offices and other agency sites, as required.

· Demonstrate an ability to set limits and maintain the helping role of practitioner, as well as to intervene appropriately

Travel Required

Yes . Yes, 50 % of the Time

Education

Required

High School or better.

Required

DRIVER'S LICENSE

Equal Opportunity Employer
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