EEG Set-Up Technician - Springfield, MA (50%)

Stratus; Irving (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Stratus seeks an EEG Setup Technician to perform in-home diagnostic testing, electrode placement, and patient education across diverse age groups. You will set up EEG equipment and cameras, ensuring safety and accuracy in readings, and assist with EKG testing if ordered by a physician.

You must travel up to 95% to various locations, including out of state, and uphold HIPAA, OSHA, and confidentiality standards while maintaining meticulous data and documentation.

Qualifications

• High school diploma or equivalent required.
• Registered EEG Tech credentialing by BRNDT/ABRET and/or Joint Commission experience a plus.
• Superior customer service skills with ability to establish rapport.
• Must travel up to 95%, including out of state travel.
• Proficient in Microsoft Office; strong written and verbal communication.
• Strong math skills and attention to detail.

Responsibilities

• Perform EEG testing on patients in their homes with accurate electrode placement.
• Ensure all procedures are completed in an organized, efficient manner.
• Interact with patients and families to put them at ease.
• Adhere to guidelines of ASET and regulatory standards; ensure safety.
• Set up EEG equipment and cameras; test equipment in the home.
• Instruct patients about any EKG testing as ordered by physician.
• Capture patient history and coordinate care across age ranges.
• Manage inventory and upload completed studies promptly.
• Verify patient information at disconnect; maintain HIPAA compliance.

Skills

Customer service

Oral & written communication

Microsoft Office

Detail oriented

Active listening

Strong math skills

Education

High school diploma or equivalent

Registered EEG Tech credentialing (ABRET/Joint Commission)

Job description

Job Details

Job location: Corporate Headquarters - Irving, TX 75039

Job Overview

The EEG Set Up Technician (EEGT) performs in-home diagnostic testing on patients, which generates reports for physician interpretations. Responsible for the proper, accurate placement of electrodes on the patient, taking proper precautions against skin breakdown. Educate patient on process, putting the patient at ease. Also responsible for the proper setup of all EEG equipment and cameras to ensure safety to the patient and others in the home while ensuring accuracy of readings. Also responsible for accurate setup of EKG testing, if ordered by physician. Also responsible for the proper, safe disconnect of all equipment at the conclusion of the study. Properly clean, disinfect and store Company equipment.

Primary Job Responsibilities

• Perform EEG testing on patients in their home. Ensure proper, accurate placement of electrodes while taking proper precautions to minimize skin breakdown
• Ensure all ordered procedures are completed in an organized, efficient manner
• Effectively interact with patients, family members, etc. to put them at ease
• Work within the scope of the American Society of EEG Technology guidelines while ensuring compliance with regulatory standards
• Set up equipment and cameras to ensure patient safety and accuracy of readings. Perform equipment test while in the home
• If setting up EKG testing, ensure electrodes are attached properly. Activate unit. Educate the patient on EKG event button and Hotspot
• Take pertinent patient history on patients and integrate all aspects of care for all age ranges including infant, child, adolescent, adult and geriatric
• Ensure that inventory is properly allocated and available to conduct in-home studies
• Ensure that completed studies are promptly and properly uploaded
• At time of disconnect verify the validity of patient information
• Adhere to Company Exposure Control Plan, OSHA Bloodborne Pathogen standard, proper hand hygiene
• Properly clean, disinfect, maintain and store equipment in keeping with Company protocols
• Must adhere to HIPAA regulations, Company Confidentiality and Code of Conduct
• Perform other duties as assigned

Education/Experience

• High school diploma or equivalent is required
• Registered EEG Tech credentialing by the Board of Registered Neurodiagnostic Technologists through ABRET and/or Joint Commission experience a plus

Qualifications

• Superior customer service skills with the ability to establish rapport
• Must be able to travel up to 95%, drive to multiple locations as necessary, including out of state, remote areas and overnight travel
• Able to work effectively and efficiently with minimal direct supervision
• Proficient in Microsoft Office
• Must have strong oral and written communication skills
• Must react calmly in emergency situations
• Able to make appropriate and timely decisions
• Ability to adjust priorities quickly as circumstances dictate

Required Licenses/Certifications

• Current driver license with valid insurance
• CPR certified

Required Skills

Strong attention to detail, flexibility with schedule, Superior communication skills both written and oral, able to drive long distances in one sitting

Required Competencies

• Interpersonal communication, conflict management, decision-making, active listening, ability to learn quickly and retain information

Job Specific Competencies

• Strong math skills including percentages and fractions, strong technology skills, Superior customer service skills with the ability to establish rapport, able to learn and retain information quickly

Physical Requirements

• Must be able to lift and move up to 50 pounds
• Able to sit for extended periods of time
• Able to stand, kneel and stoop
• Frequent use of fingers and hands
• Reaching with hands and arms
• Talking and hearing
• Clarity of vision both near and far
• Ability to distinguish colors

Mental Requirements

• Data entry
• Perform mathematical functions
• Determine sequence of operations or actions

Work Environment

Working in patients homes

Hazards

• Chemical and biohazardous exposure cleaning and decontaminating patient equipment

EEG Setup Tech Career Path

• 4A – EEG Setup Tech I – Entry Level
• 4B – EEG Setup Tech II – 2-4 years exp.
• 4C – EEG Setup Tech III – 4-6 years exp.
• 4D – EEG Setup Tech (Registered) – 4+ years exp REEGT or 5+ yrs medical exp.
• 4E – EEG Setup Lead Tech – 5+ years exp.

Job Family Level Core Competencies and Responsibilities

EEG Tech I

• Travel to patient homes, apply electrodes, and ensure accurate data collection
• Daily driving (up to 80%), patient interaction, and data documentation
• Maintain HIPAA compliance and professionalism in home environments

Skill Focus

• High school diploma or GED (required)
• Technical setup, bedside manner, documentation standards, safe driving
• Regulatory & documentation standards (HIPAA, safety protocols)
• Time and route management
• Detail oriented, superior communication skills both written/oral
• Strong Technical Skills
• Strong Mathematical Skills including percentages, fractions, etc.

EEG Tech II

• Mentor and train new techs (Shadowing)
• Assist in complex cases and regional field support
• Perform quality checks and ensure consistency

Skill Focus

• High school diploma or GED (required)
• Leadership, communication, conflict resolution, feedback delivery
• Detail oriented, superior communication skills both written/oral
• Strong Technical Skills
• Strong Mathematical Skills including percentages, fractions, etc.

EEG Tech III

• Develop and deliver technician training programs
• Act as the technical SME for field standards and updates
• Contribute feedback to R&D or software teams for field-based innovation

Skill Focus

• High school diploma or GED (required)
• Adult learning and coaching skills
• Adhere to all levels of training documentation and SOP
• Collaboration with cross-functional teams (Clinical, R&D, Ops)
• Strong Technical Skills
• Strong Mathematical Skills including percentages, fractions, etc.

EEG Setup Tech (Medical or Registered)

• High school diploma or GED (required)
• Medical and or R.EEGT Certifications
• Support neurologists, R&D, and sales teams with product insights
• Assist in training on advanced tools and AI-integrated diagnostics (Ice Caps)
• Serve as a SME in Field as needed
• Strong Technical Skills
• Strong Mathematical Skills including percentages, fractions, etc.

EEG Setup Tech Lead

• Lead and schedule a regional team of techs
• Monitor performance, quality, and compliance
• Assist team development and field escalations

Education/Training

• High school diploma or GED (required), associate’s or bachelor’s degree (preferred)
• Leadership, logistics, or healthcare management training (preferred)
• Excel Proficiency

Additional Competencies/Skill Focus

• Proficient EEG Knowledge, proficient with all processes and procedures, below 15% maintenance 6+ months, 95% or higher on recording standard audits 6+ months, Little to no supervision needed, business acumen, managerial competencies, reviewing and managing master audits and quarterly audits