Educators

The Mob Museum, the National Museum of Organized Crime and Law Enforcement; Las Vegas (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

The Mob Museum in Las Vegas is seeking an Educator to engage visitors with interactive mediated experiences and provide accurate, engaging educational content across galleries and outreach programs.

You will lead artifact-based presentations, distillery tastings, firearms training simulations, and dynamic tours, while adapting to a flexible schedule to promote understanding of organized crime history and its impact on American society.

Qualifications

• Minimum of one year of experience in educational programming or guest services in an educational, cultural, instructional or entertainment setting.
• Strong public speaking, conversational, and written communication skills are a must.
• Must meet base-level content and delivery standards within 90 days of commencement.
• Familiarity with firearms is a plus.
• Familiarity with law enforcement, military, use-of-force, or similar training methods is a plus.
• Must be able to work evenings and weekends; early morning outreach possible.
• Able to interact with a broad range of ages and cultural backgrounds.
• Proficiency in languages other than English is a plus.
• Must be able to stand for extended periods and walk through exhibit spaces.
• Valid driver’s license required; ability to obtain work cards within 30 days.

Responsibilities

• Initiate and engage in one-on-one and group interactions with guests to enhance the Museum experience.
• Participate in programs involving artifact-handling and demonstrations of off-display artifacts.
• Maintain an enthusiastic, friendly, service-oriented demeanor.
• Maintain knowledge of organized crime, law enforcement, and Las Vegas history.
• Assist in opening/closing procedures for exhibits and public spaces; restock and refresh equipment.
• Lead mediated experiences such as the Crime Lab, Firearms Training Simulator, and Distillery Tastings.
• Communicate with management about conditions of mediated experiences and guest situations.
• Guide and coach guests through the Firearms Training Simulator and related simulations.
• Deliver energetic tours for groups and presentations in schools and civic groups.
• Demonstrate proper artifact handling and maintain the education collection closet.
• Be flexible with schedule to meet diverse programs; know current exhibits and offerings.
• Assist in safety and emergency procedures as needed.

Skills

Public speaking

Written communication

Conversational skills

Flexible / independent working

Event facilitation

Education

Bachelor’s degree in History or related field

Job description

Position Overview

Educators are responsible for engaging guests within The Mob Museum galleries, facilitating the Museum’s interactive mediated experiences, and providing accurate and fun educational content throughout the Museum. Regular duties include initiating one-on-one and group interactions, including short-form and artifact-based presentations, distillery presentations, firearms training scenarios, guided tours, and long-form educational outreach programs for audiences of all ages. Reporting to the Manager of Mediated Experiences, these individuals will maintain a flexible schedule to deliver a diverse menu of educational content and programs with the primary goal of promoting the organization’s mission of advancing the public understanding of organized crime’s history and impact on American society.

Description

Position Overview

Educators are responsible for engaging guests within The Mob Museum galleries, facilitating the Museum’s interactive mediated experiences, and providing accurate and fun educational content throughout the Museum. Regular duties include initiating one-on-one and group interactions, including short-form and artifact-based presentations, distillery presentations, firearms training scenarios, guided tours, and long-form educational outreach programs for audiences of all ages. Reporting to the Manager of Mediated Experiences, these individuals will maintain a flexible schedule to deliver a diverse menu of educational content and programs with the primary goal of promoting the organization’s mission of advancing the public understanding of organized crime’s history and impact on American society.

Within the context of the Museum’s full suite of educational experiences, opportunities exist for focus and specialization in particular offerings (e.g. Firearms Training, Distillery Tastings, and/or off-site educational outreach programs.

Major Tasks & Responsibilities

• Initiate and engage in one-on-one and group interactions with guests to enhance the Museum experience.
• Participate in programs that involve artifact-handling and demonstration of off-display artifacts.
• Consistently role model an enthusiastic, friendly, service-oriented demeanor.
• Maintain a strong and ever-evolving knowledge of organized crime, law enforcement and Las Vegas history and related contemporary crime and justice issues.
• Assist in opening and closing procedures for exhibits and public spaces, assess exhibits and equipment for mediated experiences, and assist in cleaning, restocking and refreshing of equipment in the Distillery, Firearms Training Simulator and Museum galleries.
• Effectively lead mediated experiences, including the Crime Lab, Firearms Training Simulator and Distillery Tasting.
• Provide ongoing communication with management staff with respect to the conditions of mediated experience and gallery spaces, noteworthy guest situations, and atypical circumstances.
• Facilitate the Crime Lab exhibit experience, providing orientation to the experience and assistance with interactives.
• Lead dynamic and entertaining Distillery Tastings ensuring the application of proper techniques of alcohol awareness.
• Guide and coach guests through the Firearms Training Simulator, leading them through a series of video simulations and live-action scenarios, and initiating a debrief discussion upon completion of the experience.
• Utilizing basic improvisational acting skills, participating as a live-action role player in the Firearms Training Simulator, reacting to guest actions in real time, including the possibility of simulated use of force.
• Lead energetic and informative guided tours for groups of all ages that enhance the guest experience and add value for private events.
• Deliver energetic and informative presentations in schools and before civic and cultural groups.
• Demonstrate proper artifact handling in line with the Museum’s standards and ensure the appropriate maintenance of the education collection closet.
• Embrace a work schedule that demands significant flexibility to meet the needs of a diverse menu of educational programs.
• Maintain a thorough knowledge of the Museum’s current exhibits, programs, and public offerings.
• Assist in the response to safety and emergency procedures including building evacuations, power outages, medical emergencies, etc.
• Proficiency in languages in addition to English is a plus.
• Aid in fostering an organizational culture that values innovation, promotes inclusion, and inspires excellence in the work environment.
• Other duties as assigned.

Requirements

Experience / Qualifications / Requirements

• Minimum of one year of experience in educational programming or guest services in an educational, cultural, instructional or entertainment setting is preferred.
• Strong public speaking, conversational, and written communication skills are a must.
• Will be required to meet base-level content and delivery standards within 90 days of commencement in position.
• Familiarity with firearms is a plus.
• Familiarity with law enforcement, military, use-of-force, or similar training methods is a plus.
• Must be able to work evenings and weekends. Early morning availability for outreach presentations is preferred.
• Able to interact effectively with a broad spectrum of age levels and cultural backgrounds.
• Comfort with simulated law enforcement interactions which may include aggressive behaviors and manners of speech.
• Proven ability to establish and maintain positive working relationships with co-workers, supervisors, vendors, community organizations, and the public.
• Flexible, innovative, self-motivated, and able to work independently.
• Passion for creating a world-class museum that is unrivaled in content and recognized for a truly outstanding guest experience.
• Enthusiasm for working in an organization where change is frequent, structure is evolving, and flexibility, teamwork, and good humor are absolute necessities.
• Proficiency in languages in addition to English is a plus.
• Able to stand for extended periods and walk through exhibit spaces is required.
• Valid driver’s license in good standing (consistent with Museum’s Fleet Policy) is required.
• Ability to obtain work cards (SNHD, TAM, Sheriff’s Card) within 30 days of appointment.
• Looking for applicants with a firearms training, law enforcement, or military background.

Education

• Bachelor’s degree in History, Public History, Criminal Justice, Education or a related field, or relevant work experience, is preferred.