Educational Specialist

University of Hawaii system; Honolulu (HI); On-site; USD 55,000 - 75,000; Full time

Job summary

The University of Hawai‘i, Kapi‘olani Community College invites applications for the Educational Specialist (Banner Support Specialist). This full-time, permanent role serves as the campus coordinator and liaison for Banner SIS and related systems, providing functional leadership, system administration, and training across campus units.

Responsibilities include coordinating Banner SIS operations, managing curriculum data and class scheduling workflows, supporting registration processes, and

Qualifications

• This position requires a bachelor’s degree and three years of relevant experience with student information systems, scheduling, curriculum management, or degree pathways.
• Working knowledge of Banner SIS, data management, and cross-campus collaboration to support academic operations.
• Ability to resolve problems creatively and communicate clearly in writing and verbally.

Responsibilities

• Serve as primary campus coordinator and liaison for Banner SIS and related applications.
• Provide functional support to campus users and collaborate with UH System Banner Office.
• Lead Banner SIS modifications and data synchronization across university systems.
• Coordinate meetings with Banner SIS users and advise on functionality and best practices.
• Partner with Student Services and Administrative units to ensure smooth integration with Banner.
• Collaborate with campus committees to integrate Banner SIS into academic workflows.
• Coordinate curriculum data, course modifications, and program changes with the Curriculum Specialist.

Skills

Banner SIS operations

System coordination

Training delivery

Data integrity

Technical support

Stakeholder coordination

Education

Bachelor's degree or equivalent

Tools

Banner SIS

Kuali Student Curriculum Management (KSCM)

Google Suite

Microsoft Office

Job description

Educational Specialist (Banner Support Specialist) - 0081581 | University of Hawai'i page has loaded.

Full-Time Permanent

Job Number

2026-02306

Kapi'olani Community College - Office for Academic Affairs

The University of Hawai‘i, Kapi‘olani Community College, Office of Vice Chancellor for Academic Affairs, is seeking applications for the Banner Support Specialist. Please see the information about the position, the duties and responsibilities, the minimum and desirable qualifications, and the job application attachments below:

Title : Educational Specialist (Banner Support Specialist)

Position Number: 0081581

Hiring Unit: Office of the Vice Chancellor for Academic Affairs

Location: Kapi‘olani Community College

Date Posted: October 27, 2026

Closing Date: November 15, 2026, 11:59 PM HST

Description

The University of Hawai‘i, Kapi‘olani Community College, Office of Vice Chancellor for Academic Affairs, is seeking applications for the Banner Support Specialist. Please see the information about the position, the duties and responsibilities, the minimum and desirable qualifications, and the job application attachments below:

Title : Educational Specialist (Banner Support Specialist)

Position Number: 0081581

Hiring Unit: Office of the Vice Chancellor for Academic Affairs

Location: Kapi‘olani Community College

Date Posted: October 27, 2026

Closing Date: November 15, 2026, 11:59 PM HST

Salary: Salary Schedules and placement information

Pay Band: B

Temporary/Permanent: Permanent

Funding: General

Other Conditions: To begin approximately January 2027, pending position clearance, availability of funds, satisfactory performance, and program needs.

Introduction

This position serves as the primary campus coordinator and institutional liaison for the Banner Student Information System (Banner SIS) and associated academic systems. Working under the general supervision of the Vice Chancellor for Academic Affairs, this position provides functional leadership, system administration, and technical support across campus academic and administrative units. Key responsibilities include coordinating Banner SIS operations, managing curriculum data and class scheduling workflows, supporting registration processes, and delivering functional training to campus stakeholders to ensure data integrity and seamless system integration.

Duties And Responsibilities

(Note: ** denotes Essential Functions)

Banner SIS Campus Leadership & System Coordination

• **Serves as the primary campus coordinator and institutional liaison for the Banner Student Information System (Banner SIS) and related applications.

• **Provides functional support to campus users and faculty collaborating directly with the UH System Banner Office to resolve complex issues as needed.

• **Leads campus efforts regarding systemic Banner SIS modifications, new technology implementations, and data synchronization across University systems.

• **Convenes regular update and coordination meetings for lead campus Banner SIS users to advise on available systems functionality, data utilization, and best practices.

• **Partners with Student Services and Administrative unit leads to ensure external information systems integrate smoothly with Banner while minimizing service disruptions.

• **Collaborates with campus committees working to integrate Banner SIS into specific academic, administrative, or program workflows.

Curriculum Management & Academic Catalog

• **Partners closely with the Curriculum Specialist to align academic approvals, course modifications, and program adjustments with system capabilities and data requirements.

• **Collaborates with the Curriculum Specialist to provide functional Banner SIS expertise to faculty and the campus curriculum committee during the proposal process, clarifying technical requirements and streamlining approvals.

• **Works alongside the Curriculum Specialist to oversee, update, and maintain all course-related data in Banner SIS to reflect approved curriculum changes and resolve data discrepancies in a timely manner.

• **Jointly manages the accurate updating and maintenance of course information in the official college catalog in partnership with the Curriculum Specialist.

• **Serves as campus administrator for the Kuali Student Curriculum Management (KSCM) system, including user access management, system innovations, upgrades, and representing the campus in the systemwide committees and groups.

Class Scheduling & Registration Operations

• **Configures and prepares Banner SIS for each term’s class scheduling and student registration in close collaboration with the Registrar and Fiscal Authority.

• **Establishes and communicates term scheduling timelines and guidelines across all academic divisions.

• **Coordinates class schedule input across academic divisions and audit submitted data to ensure maximum accuracy.

• **Provides specialized functional guidance and training to support non-standard scheduling needs for targeted academic initiatives.

• **Assists registration staff and academic counselors by analyzing complex registration errors and recommending systemic solutions.

Training, Reporting & Degree Audit Support

• **Designs and delivers training for division and administrative secretaries on scheduling, administrative reporting, and general Banner SIS use.

• Assists in developing customized reports from Banner SIS data to support institutional management decisions and operational improvements.

• Serves as a primary contact and coordinator for all aspects of the registration system, including but not limited to consulting on system design, providing support, developing training manuals, delivering training to the campus for current and future updates and initiatives, and collaborating with campus stakeholders.

• Collaborates with the Curriculum Specialist & STAR Coordinator to identify and resolve data discrepancies between Banner SIS and the STAR academic advising/degree audit platform.

Other

• Other duties as assigned

Minimum Qualifications

• Possession of a baccalaureate degree in Business Administration, Public Administration, Education, Computer Technology, Instructional Technology or related field and three (3) year(s) of progressively responsible professional experience with responsibilities for student information systems, academic scheduling, curriculum management, and/or degree pathways;; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

• Considerable working knowledge of principles, practices and techniques in the area of student information systems, academic scheduling, curriculum management, and/or degree pathways; as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.

• Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with student information systems, academic scheduling, curriculum management, and/or degree pathways;.

• Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.

• Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.

• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.

• Demonstrated ability to operate a personal computer, apply word processing software, google suite, microsoft office, and/or student information systems.

• For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.

Desirable Qualifications

• Experience supporting campuses in their use of the Banner Student Information System, specifically for distance-delivered courses and programs.

• Functional knowledge of STAR

• Functional knowledge of course scheduling

• Functional knowledge of curriculum databases

• Evidence of commitment to Kapi‘olani Community College’s vision of positioning itself as a model indigenous serving institution whose graduates strengthen the social, economic, and sustainable advancement of Hawai‘i and the world.

Inquiries: Kapi‘olani Community College, Human Resources Department, kapcchr@haw