Educational Programs & Operations Coordinator

Chester County Intermediate Unit; East Caln Township (PA); On-site; USD 329,000 - 548,000; Full time

Job summary

The Chester County Intermediate Unit in Downingtown, PA seeks an Operations Coordinator in the TaC, Intervention, and Multilingual Specialist Department to coordinate and manage operational systems, processes, and communications that support program delivery. This role will ensure efficient, accurate, and sustainable practices across intervention, multilingual, and consultation services.

It serves as a liaison among districts, internal departments, staff, and external partners while overseeing

Qualifications

• Bachelor's degree in Education or related field required.
• Master's degree preferred.
• Minimum of three years of experience in educational operations, program coordination, project management, special education administration, or related field preferred.
• Excellent written, verbal, organizational, and interpersonal communication skills required.
• Experience with budgeting, fiscal oversight, and data analysis.

Responsibilities

• Coordinate and monitor operational systems supporting departmental programs and services.
• Manage caseload tracking, scheduling systems, reporting structures, and workload distribution for specialists and service providers.
• Manage STAR logging, service documentation, scheduling, billing, revenue projections, and reporting processes.
• Support operational requirements associated with SMARTS, Wilson, EdInsight, Vector, and other departmental applications in addition to curating new partnerships for programs or systems in collaboration with the department supervisor.
• Serve as a direct contact and liaison between school districts, internal departments, staff, and external agency partners.
• Assist with quarterly budget monitoring, fiscal tracking, purchasing, billing coordination, and expenditure reporting.
• Support operational workflows associated with fee-for-service projects and district agreements.
• Serve as the Student Services Assessment Coordinator.
• Maintain and support internal data warehouse and reporting system.
• Provide project coordination support for the Curriculum and Assessment department.
• Generate and analyze programmatic, fiscal, and operational reports.
• Coordinate communication and scheduling with external partners.
• Support implementation and maintenance of departmental systems, procedures, and protocols.
• Monitor compliance with departmental processes and documentation requirements.
• Facilitate coordination among intervention, multilingual, and consultation service teams.
• Assist with onboarding processes and operational training for new staff.
• Identify opportunities to improve efficiency and effectiveness of departmental operations.
• Participate in CCIU-sponsored trainings and meetings.
• Support departmental growth initiatives and strategic projects.
• Perform additional duties as assigned.

Skills

Excellent written communication

Verbal communication

Organizational skills

Interpersonal skills

Data analysis

Education

Bachelor's degree in Education or related field

Master's degree preferred

Tools

STAR logging

SMARTS

EdInsight

Vector

Job description

The Chester County Intermediate Unit in Downingtown, PA seeks an Operations Coordinator in the TaC, Intervention, and Multilingual Specialist Department to coordinate and manage operational systems, processes, and communications that support program delivery. This role will ensure efficient, accurate, and sustainable practices across intervention, multilingual, and consultation services.

It serves as a liaison among districts, internal departments, staff, and external partners while overseeing