Education Specialist II

Mercycare; Cedar Rapids (IA); Vor Ort; USD 52.000 - 72.000; Teilzeit

Zusammenfassung

Mercy Medical Center in Cedar Rapids is seeking an Education Specialist II to prepare curricula and deliver Epic training to clinical and operational staff. The role supports patient-centered care by ensuring staff can document visits, use Epic effectively, and maintain regulatory compliance.

The position involves coordinating training sessions, developing materials, and collaborating with cross-functional teams to implement and optimize workflows.

Qualifikationen

• 2+ years in healthcare or professional training
• Epic certification within 1 year of hire
• Training or education experience in any setting
• Ability to adapt training to different audiences

Aufgaben

• Deliver instructor-led Epic training to end users
• Develop and maintain training materials aligned to Epic workflows
• Coordinate training sessions and resource planning
• Assist with workflow demonstrations and system adoption activities
• Support system go-lives and post-implementation training

Kenntnisse

Epic workflows

Training delivery

Communication skills

Presentation skills

Independent work

Ausbildung

Associate degree or healthcare cert

Bachelor’s degree preferred

Tools

Microsoft Office

Visio

Teams/Outlook/OneNote

Jobbeschreibung

Education Specialist II# Mercy CR## Education Specialist IIApply: Mercy Medical Center: Part time: Posted Yesterday: JR105514**Work Shift**Day/Evening**Scheduled Weekly Hours**32**Summary**This position supports Mercy's philosophy of patient centered care by preparing curriculum and delivering training to end users for clinical, evidence-based and technical content. This ensures that staff have the tools necessary to provide patient care as well as accurately document the patient visit and treatment.**Job Description****Job Duties: Key Responsibilities****Workflow & System Support*** Partner with staff across the organization to support Epic use in day-to-day workflows* Provide real-time support to end users in their working environments* Assist with workflow demonstrations, simulations, and system adoption activities* Translate operational workflows into effective system use within Epic* Ensure training reflects real-world processes, compliance requirements, and organizational standards**Training & Education Responsibilities*** Deliver instructor-led and hands-on Epic training to end users* Assess training needs based on role, workflow, and system usage* Develop and maintain training materials aligned to system functionality and workflows* Facilitate both group and individual training sessions* Serve as a resource for ongoing education and system use**Collaboration & Implementation*** Collaborate with cross-functional teams to support implementation and optimization efforts* Participate in workflow validation, testing, and system updates* Document workflows using tools such as Visio* Support system go-lives and ongoing enhancements**Operational Responsibilities*** Coordinate training sessions and resource planning* Utilize tools such as Excel, Teams, Outlook, OneNote* Complete Epic certification within required timeframe**Knowledge, Skills, and Abilities*** Strong understanding of workflows within a healthcare environment* Excellent communication and interpersonal skills across a variety of roles* Strong presentation and facilitation skills* Ability to adapt training to different audiences and experience levels* Ability to work independently and manage multiple priorities* Proficiency with Microsoft Office and virtual training tools preferred**Professional Experience*** **Minimum 2 years of experience in a healthcare setting strongly preferred**, with familiarity in workflows supporting patient care or healthcare operations* Experience using or supporting an electronic health record (Epic preferred)* Experience delivering training, onboarding, or education to end users in any setting* **OR*** 2+ years of professional training, teaching, or facilitation experience **with demonstrated ability to quickly learn and apply healthcare workflows and systems********Education*** Associate degree or healthcare-related certification required* Bachelor’s degree in healthcare, informatics, education, or related field preferred**Licensure & Certification*** Applicable licensure or certification (if relevant to prior role)* Epic certification required within one year of hire**Additional Information*** This role requires direct interaction with staff in a healthcare environment* Candidates should be comfortable working in operational settings where system use supports patient care and organizational functions **Physical Requirements**Light: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently**Pay Rate Type**Salary***Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.***Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.