Education Specialist / Adult Navigator (930216)

Equus; Kenosha (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Education Specialist / Adult Navigator to empower adults through education and workforce development. This role is pivotal in ensuring client success by conducting comprehensive interviews, facilitating group orientations, and providing expert guidance on digital resources. The ideal candidate will possess a strong background in project management and client engagement, demonstrating proficiency in Microsoft applications and analytical skills. Join a dynamic team dedicated to making a meaningful impact in the community while enjoying a flexible work schedule that supports work-life balance.

Qualifications

• Bachelor's degree preferred or 2+ years in workforce development required.
• Strong project management and analytical skills are essential.

Responsibilities

• Conduct interviews and manage documentation for client enrollment.
• Facilitate group orientations and deliver training on literacy topics.

Skills

Project Management

Analytical Skills

Client Engagement

Communication Skills

Attention to Detail

Education

Bachelor's Degree

2+ Years in Workforce Development

Tools

Microsoft Office Suite

Google Docs

Social Media Platforms

Job description

Job Description

The Education Specialist / Adult Navigator plays a crucial role in our organization's mission to empower adults through education and workforce development. This position demands a high level of professionalism, attention to detail, and commitment to client success.

Responsibilities:

• Conduct comprehensive interviews with prospective clients, meticulously reviewing and completing all required documentation to ensure successful program enrollment.
• Implement a rigorous follow-up protocol for non-attendees, rescheduling appointments to maintain program integrity and client engagement.
• Facilitate informative group orientations, presenting critical program information with clarity and authority.
• Provide expert guidance on available online service options, ensuring clients can fully leverage digital resources.
• Deliver in-depth training on various literacy topics, tailoring content to meet the diverse needs of our client base.
• Demonstrate proficiency in Microsoft Software applications and provide thorough assistance to clients, enhancing their technological competence.
• Administer and evaluate quarterly entrance examinations, critically assessing individual progression to maintain program standards.
• Engage potential members identified by outreach staff, employing strategic communication to increase program participation.
• Execute comprehensive Job Readiness Training components on a weekly basis, preparing clients for the demands of the modern workforce.

Qualifications:

• Bachelor's degree strongly preferred; alternatively, a minimum of two years of experience in workforce development or a related field is required.
• Demonstrated excellence in project management, including the ability to effectively manage competing priorities and consistently meet critical deadlines.
• Advanced proficiency in Microsoft Office suite, Google Docs, Internet research methodologies, and social media platforms is essential.
• Results-oriented professional with robust analytical skills and a proven track record of utilizing data to inform and drive programmatic decisions.
• Exceptional self-motivation and initiative, with a demonstrated capacity to excel independently in a fast-paced, entrepreneurial environment.
• Willingness and ability to work flexible hours, including one weeknight and occasional Saturdays, is mandatory.

Additional Information:

• All information will be kept confidential according to EEO guidelines.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of this role.