Education Services Senior Specialist

Emerson; Eden Prairie (MN); On-site; USD 87,000 - 125,000; Full time

Benefits offered by this job

401(k) with profit sharing

Medical, dental, vision plans

Parental leave

Tuition reimbursement

Employee assistance program

Flexible time off

Employee resource groups

Job summary

Emerson is seeking an experienced LMS Specialist to lead complex learning management initiatives across our Global Education Services ecosystem. You will drive system enhancements, manage integrations, and ensure governance and data integrity while partnering with stakeholders and IT teams.

The role requires deep LMS knowledge, strong leadership, and the ability to influence across multiple levels. We offer competitive compensation and a comprehensive benefits package reflecting Emerson’s

Qualifications

• 8+ years experience leading LMS or learning technology projects in an enterprise environment.
• Proven success managing system integrations, releases, and testing/validation for learning platforms.
• Deep knowledge of LMS administration, security roles/permissions, IACET standards, and data/reporting.
• Strong leadership, stakeholder management, and communication skills; ability to influence at multiple levels.
• Natural curiosity to explore and try new approaches, technologies and techniques.

Responsibilities

• Lead complex LMS initiatives and enhancements, managing scope, timelines, dependencies, risks, and stakeholder alignment for system-related projects.
• Own monitoring of LMS integrations, ensuring data integrity, interoperability, and business continuity.
• Coordinate release management activities with LMS vendor and IT, including testing, validation, communication planning, and post-release monitoring.
• Design and lead system testing strategies, validation activities, and user acceptance testing for releases, integrations, and enhancements while ensuring alignment with accreditation and compliance standards.
• Partner with vendors and IT to review release notes, support escalations, evaluate configuration opportunities, and assess enhancement opportunities that improve business processes and user experience.
• Serve as a key LMS authority, providing guidance on configuration, permissions, learning paths, reporting, system governance, and extended enterprise use cases.
• Develop and maintain system governance artifacts, including role-based permissions, process documentation, operational standards, and best practices that support consistency, scalability, and compliance across the LMS.
• Lead system audits and optimization efforts, identifying opportunities to improve workflows, performance, data quality, and user experience.
• Drive issue management and resolution, including defect triage, escalation coordination, and stakeholder communication.
• Partner with business units to define and deliver learning analytics, dashboards, and reporting solutions that support operational decision-making.
• Support change management and user enablement initiatives, including training of super users and administrators while promoting adoption of new processes and system capabilities.
• Consult with business units and functional leaders to understand evolving learning requirements and translate business needs into scalable system solutions and reporting capabilities.
• Act as a key liaison across IT, vendors, and business teams, providing guidance on system capabilities and constraints.

Skills

LMS administration

Security roles/permissions

Data reporting

Leadership

Stakeholder management

Communication skills

Change management

Education

Bachelor's degree in Business, IT, Learning & Development, or related field

Master's degree

Tools

Oracle

Job description

Overview

Job Description This role within Emerson serves as an advanced Learning Management System (LMS) resource responsible for leading complex system initiatives, integrations, enhancements, and governance activities across the Global Education Services ecosystem. The Sr. Specialist drives the execution of large-scale LMS projects, ensures system integrity and performance, and partners with business stakeholders, IT teams, and vendors to optimize learning operations and deliver scalable solutions that support organizational objectives.

Responsibilities

• Lead complex LMS initiatives and enhancements, managing scope, timelines, dependencies, risks, and stakeholder alignment for system-related projects.
• Own monitoring of LMS integrations, ensuring data integrity, interoperability, and business continuity.
• Coordinate release management activities with LMS vendor and IT, including testing, validation, communication planning, and post-release monitoring.
• Design and lead system testing strategies, validation activities, and user acceptance testing for releases, integrations, and enhancements while ensuring alignment with accreditation and compliance standards.
• Partner with vendors and IT to review release notes, support escalations, evaluate configuration opportunities, and assess enhancement opportunities that improve business processes and user experience.
• Serve as a key LMS authority, providing guidance on configuration, permissions, learning paths, reporting, system governance, and extended enterprise use cases.
• Develop and maintain system governance artifacts, including role-based permissions, process documentation, operational standards, and best practices that support consistency, scalability, and compliance across the LMS.
• Lead system audits and optimization efforts, identifying opportunities to improve workflows, performance, data quality, and user experience.
• Drive issue management and resolution, including defect triage, escalation coordination, and stakeholder communication.
• Partner with business units to define and deliver learning analytics, dashboards, and reporting solutions that support operational decision-making.
• Support change management and user enablement initiatives, including training of super users and administrators while promoting adoption of new processes and system capabilities.
• Consult with business units and functional leaders to understand evolving learning requirements and translate business needs into scalable system solutions and reporting capabilities.
• Act as a key liaison across IT, vendors, and business teams, providing guidance on system capabilities and constraints.

Who You Are

You are an experienced systems professional with deep LMS expertise who thrives in complex environments. You apply advanced knowledge and sound judgment to solve complex technical and operational challenges, improve processes, and guide stakeholders toward effective solutions. You influence decisions through expertise, collaboration, and data-driven insights while independently managing complex assignments aligned with business objectives.

For This Role, You Will Need

• Bachelors degree in Business, IT, Learning & Development, or related field plus 8+ years a0experience; or 6+ years and a Master a0s degree; or equivalent work experience leading LMS or learning technology projects in an enterprise environment.
• Proven success managing system integrations, releases, and testing/validation for learning platforms.
• Deep knowledge of LMS administration, security roles/permissions, IACET standards, and data/reporting.
• Strong leadership, stakeholder management, and communication skills; ability to influence at multiple levels.
• Natural curiosity to explore and try new approaches, technologies and techniques.
• Demonstrated ability to evaluate business requirements, recommend system solutions, and influence decisions across technical and non-technical stakeholder groups.

Preferred Qualifications

• Agile or PMP certification
• Knowledge in Oracle and Learning Management Systems preferred
• Familiarity with course design and development

Our Culture & Commitment to You

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The starting salary for this role is $87,000 - $125,000 annually commensurate with the skills, talent, capabilities and experience each candidate brings to a role.

This position emphasizes a diverse, inclusive culture with flexible benefits to support physical, mental, financial, and social needs, including a market-leading 401(k) and profit-sharing plan, medical plans with dental and vision, family formation benefits, paid parental leave, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and flexible time off for vacation, holidays, and sick leave.

Emerson is committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to innovation and better solutions for customers.

About Emerson

Emerson is a global leader in automation technology and software. We help customers in critical industries operate more sustainably while improving productivity, energy security and reliability. We support digital transformation to measurably improve operations and safety.

We offer equitable opportunities and are committed to our people, communities, and the world. If you are seeking a meaningful career, join our team.