Education Sales Consultant - Mandarin Speaking

Crimson Education; California; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible working environment

Option to work remotely

$1,000 training budget per year

Psychologist on staff

Job summary

Crimson Education is seeking a Sales Consultant focused on the US market, specifically targeting Chinese-speaking clients. The role entails conducting sales consultations, achieving sales targets, and maintaining client relationships to drive referrals and upselling opportunities.

Candidates should be fluent in Mandarin and English, with experience in Salesforce, and a solid understanding of the US/UK Undergraduate application process. This position offers a flexible work environment along with extensive development opportunities.

Qualifications

• Experience in sales consultation and lead generation.
• Understanding of the US/UK Undergrad application process.
• Ability to manage customer relationships effectively.

Responsibilities

• Conduct sales consultations with Chinese-speaking leads.
• Maintain good relationships with clients to generate referrals.
• Hit monthly sales targets and meet outcomes.
• Engage in outreach activities for lead generation.
• Ensure accurate data entry in the CRM system.

Skills

Fluency in Mandarin and English

Salesforce

Canva

PandaDoc

Job description

Role

This role is responsible for sales consultation with Chinese-speaking leads in the US market to convert them to Crimson clients, and maintaining good relationships with clients and partners to generate referral and upsell opportunities.

What Success Looks Like

Sales

• Hitting monthly sales targets and meeting outcomes
• Identifying and interacting with new leads/customers
• Conducting sales consultations and academic assessments in a professional manner that aligns with the Crimson brand and culture.
• Presenting, promoting and pitching Crimson products as per the company sales process to prospective customers
• Establishing, developing and maintaining positive and professional customer interactions and relationships
• Consistent and timely onboarding of new clients to the Education Coordination team as per Crimson’s new client onboarding process
• Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering
• Expediting the resolution of customer problems and complaints to maximize satisfaction
• Continuously improving sales techniques and enhancing industry knowledge

Business Development & Lead Generation

• Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars
• Sourcing potential organizations and markets for lead generation/partnerships
• Attending industry events where relevant and providing feedback and information on market trends

Sales Administration

• Ensuring that data is diligently and accurately entered/managed within Crimson’s Client Relations Management (CRM) system
• Participating in weekly sales team meetings and reporting in an accurate and concise manner
• Helping in training of new sales personnel wherever relevant
• Maintaining effective communication with the Accounts team to ensure timely payment of accounts
• Educating the global sales and marketing team on local market nuances in the education space
• Providing feedback and suggestions on how to improve sales processes
• Producing reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Experience Needed

• Salesforce
• Canva
• PandaDoc
• Fluency in Mandarin and English
• Understanding of the US/UK Undergrad application process

Why work for Crimson?

• Flexible working environment, you will be empowered to structure how you work
• Option to work from our many locations/remotely around the globe (role dependant) with us!
• Limitless development and exposure – internal promotions/role changes made up 33% of all recruitment last year
• $1,000 training budget per year – we love to level up!
• Psychologist on staff
• Impressive fireside chats and workshops to help the team continuously level up
• Radical Candour is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe!