Education Programs Operations Specialist - PT (Entry-Level)

Georgia Aquarium Careers; Atlanta (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

Georgia Aquarium is seeking an Education Operation Specialist, Level 1, to provide administrative, operational and guest services support for education programs and community engagement. This entry-level, part-time role manages enrollment and scheduling records, generates reports, and assists with school groups, homeschool programs, camps, and other offerings.

It supports on-site and off-site programming, stakeholder communications, and ensures a welcoming guest experience while upholding safety

Qualifications

• High school diploma or GED. Bachelor’s degree preferred
• Minimum of one year of experience in administrative support, customer service, data management, event coordination, or a related area.
• Proficiency with Microsoft Office Products (Word, Excel, PowerPoint).
• Working knowledge Tessitura Point of Sale system preferred but not required.
• Ability to organize, manage time, and set priorities while meeting deadlines.
• Strong organizational and data management skills with the ability to maintain accurate records, generate reports, and manage program scheduling and enrollment information.
• Ability to be flexible and shift priorities to meet departmental requirements.
• Exceptional interpersonal skills to interact with internal and external guests required.
• Must be able to work flexible hours, including weekends and evenings.

Responsibilities

• Generate reports and confirm relevant program data, including but not limited to school group, homeschool, and Camp H2O orders, ensuring accurate scheduling, enrollment tracking, and record management.
• Greet, check in, and assist homeschool guests attending the Tuesdays in the Field program, providing event information, answering questions, and ensuring a welcoming and organized guest experience.
• Provide daily operational and logistical support for on-site and off-site education programs
• Support Community Connections initiatives by assisting with communication to internal and external stakeholders, logistical support, and supply maintenance.
• Deliver exceptional customer service by fostering positive guest experiences and responding to visitor needs with professionalism and hospitality.
• Adhere to all GAI policies, procedures, and safety standards, and perform additional duties and responsibilities as needed to support departmental and organizational goals. Collaborate across Aquarium departments to maximize program participation, audience reach, and overall quality of educational offerings.
• Perform other duties as workload necessitates.

Skills

Organizational skills

Customer service

Communication

Time management

Interpersonal skills

Education

High school diploma or GED; Bachelor's degree preferred

Tools

Microsoft Office

Tessitura POS

Job description

Georgia Aquarium is seeking an Education Operation Specialist, Level 1, to provide administrative, operational and guest services support for education programs and community engagement. This entry-level, part-time role manages enrollment and scheduling records, generates reports, and assists with school groups, homeschool programs, camps, and other offerings.

It supports on-site and off-site programming, stakeholder communications, and ensures a welcoming guest experience while upholding safety