Seasonal Part-Time Guest Programs Specialist

Georgia Aquarium Careers; Atlanta (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

The Georgia Aquarium is seeking a Part-Time Seasonal Guest Programs Team Specialist Level 1 to create a fun, engaging guest experience for families and visitors. You will interact with guests, connect them to the animals, and convey conservation messages while prioritizing safety and responsive service.

During the season you will train for additional programs and may advance to Level 2 after a probationary period, with opportunities to participate in Celebrations, Narration, Behind the Seas

Qualifications

• High School Diploma required.
• Prefer College Degree in biology, psychology, education, recreation, or related field.
• One year experience in guest or customer service and/or an informal educational setting preferred.
• Formal training in marine biology or background in animal knowledge is not required but a plus. Training in animal knowledge is provided.
• Must pass background check.
• Must pass drug screening.
• Must be able to work flexible hours - including weekends and evenings - not to exceed 30 hours per week.
• Must be able to attend all required training.
• Responsible for attending comprehensive training courses that will be throughout the year.

Responsibilities

• Present engaging floor experiences to Aquarium guests. Guest roles including working at touch pools, engaging guests at exhibits, supervising interactive experiences such as a rope bridge, and working in a variety of guest-facing positions throughout the aquarium.
• Ensure guest and animal safety as top priority.
• Provide engaging, educational experiences for our guests through interpretation that supports our vision and mission through using animal information, conservation messaging, and relevant connections while engaging our guests through welcoming hospitality.
• Staff indoor exhibit areas as needed while engaging our guests in conversation and interactive activities, using necessary supplies and equipment.
• Guide the guest experience to ensure a memorable and positive visit; this includes ensuring comfort and safety of guests while fostering educational growth.
• Set up and breakdown equipment and activities as necessary.
• Assist with special educational activities and programs.
• Work to ensure guest satisfaction, notifying appropriate personnel about challenges and successes in the exhibit area.
• Be an active part of the Aquarium team.
• Perform other duties as workload necessitates.

Education

College degree preferred in biology/psychology/education/recreation

Job description

The Georgia Aquarium is seeking a Part-Time Seasonal Guest Programs Team Specialist Level 1 to create a fun, engaging guest experience for families and visitors. You will interact with guests, connect them to the animals, and convey conservation messages while prioritizing safety and responsive service.

During the season you will train for additional programs and may advance to Level 2 after a probationary period, with opportunities to participate in Celebrations, Narration, Behind the Seas