Education Programs Coordinator - Part-Time Guest Experience

Entertainment Places; Tampa (FL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food & merchandise

Scholarship opportunities

Exclusive employee events & giveaways

Job summary

SeaWorld Parks & Entertainment in Tampa, FL seeks a Coordinator, Education to manage reservations for Education programs including field trips, sleepovers, and camps. You will create and modify reservations using SEA systems and produce mailing lists for program participants.

The role requires strong organization, reliable transportation, and the ability to interact professionally with teachers, parents, and guests. A flexible schedule including evenings, weekends, and holidays is required.

Qualifications

• Must be at least 18 years old.
• Valid Driver's License with a good driving record and proof of insurance.
• Able to meet company driving guidelines.
• Excellent organizational skills and the ability to handle multiple priorities.
• Proficient in Microsoft Office, including Word and Excel and the ability to learn SEA reservation systems.
• Able to work up to 28 hours per week with a flexible schedule, to include shifts on weekdays, nights, weekends, and holidays.
• Previous guest service experience preferred.

Responsibilities

• Coordinate reservation and check-in processes for all Education programs, including field trips, sleepovers, summer camps, VIP Tours, and premium guest experiences.
• Distribute and process all registration forms associated with Education Programs.
• Create and modify reservations utilizing multiple SEA systems.
• Produce mailing lists from the reservations system as needed.
• Utilize excellent communication and guest service skills when interacting with Education Program guests, camp parents, and teachers.
• Staff Guest Service positions and process payment for guest experiences as needed.
• Record and pull reports from the Global Reservation System.
• Complete additional projects as assigned.

Skills

Organizational skills

Communication skills

Guest service

Tools

Microsoft Office (Word & Excel)

Job description

SeaWorld Parks & Entertainment in Tampa, FL seeks a Coordinator, Education to manage reservations for Education programs including field trips, sleepovers, and camps. You will create and modify reservations using SEA systems and produce mailing lists for program participants.

The role requires strong organization, reliable transportation, and the ability to interact professionally with teachers, parents, and guests. A flexible schedule including evenings, weekends, and holidays is required.