EDUCATION PROGRAM SPECIALIST (EMSS)

National Defense University (DOD); Washington (District of Columbia); Hybrid; USD 85,000 - 111,000; Full time

Job summary

National Defense University in Washington, DC seeks a staff member to lead admissions planning, coordinate government agency student nominations, and work with service chairs, faculty, and deans on admissions timelines.

The role requires strong SIS proficiency, data integrity, and experience with student records, LMS, and academic policy interpretation. This is a permanent, full-time federal position with telework eligibility as determined by policy.

Qualifications

• Basic GS-11 requirements with education or equivalent.
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Responsibilities

• Leads admissions planning and coordinates nominations and timelines.
• Manages admissions in SIS and curates public content for diverse audiences.
• Supports, analyzes, and improves onboarding for incoming students.

Skills

Admissions planning

NDU admissions

SIS proficiency

Relational databases

SharePoint

Education

Bachelor's degree with 24 sem hrs in education

Tools

Student Information System (SIS)

Learning Management Systems (LMS)

Relational databases

SharePoint

Job description

Summary

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment
Learn more about this agency

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment
Learn more about this agency

Overview

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Accepting applications

Location

1 vacancy in the following location:
Fort McNair, DC
1 vacancy

No matching locations found.

Work site options

Telework eligible: Yes—as determined by the agency policy.

Remote job: No

Relocation expenses reimbursed: No

Salary: $85,447 – $111,087 per year

Pay scale & grade: GS 11

Promotion potential: 12

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule: Full-time

Travel Required: Occasional travel – You may be expected to travel for this position.

Appointment type: Permanent

• 1720 Education Program

Supervisory status: No

Federal service type: This job is in the Competitive Service

Represented by a union: No

Drug test: No

Security clearance: Secret

Position sensitivity and risk: Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type

• National security

Financial disclosure required: No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number: D-NDU-27-13104301-EB

Control number: 891199800

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

All US citizens.

Duties

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• Leads admissions planning, coordinates government agency student nominations, conducts recruiting, and works with service chairs, faculty, and deans on admissions processes and timelines.
• Supports, analyzes, and improves onboarding for incoming students. Manages admissions in the Student Information System (SIS) and curates SharePoint and public web content for diverse audiences.
• Effectively and efficiently works in SIS, understanding relational databases, system triggers and complex, detailed processes. Documents, reviews and identifies efficiencies in work processes. Manages course registrations.
• Experience with proven data integrity, PII discretion, and high attention to detail. Skilled with student records, transcripts, learning management systems (LMS), and SIS.
• Provides strong written/verbal communication and support to students, NDU faculty, leadership, and colleagues. Applies and interprets academic policies across varying circumstances; drafts and recommends policy updates.

Requirements

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Conditions of employment

• Must be a U.S Citizen.
• Suitable for Federal Employment
• Registered for Selective Service – Males born after 12-31-59 must be registered or be exempt from Selective Service. (See http://www.ssa.gov/)
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.

Qualifications

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.

Basic Requirement: Degree: that included or was supplemented by at least 24 semester hours in a field related to the work of the position to be filled, of which at least 9 semester hours must have been in education courses.

OR

Combination of education and experience – possess at least 24 semester hours in a field related to the work of the position to be filled, of which at least 9 semester hours must have been in education courses, plus appropriate experience or additional education. The experience must reflect the level and kind described in C below.

OR

Four years of experience that demonstrated a thorough understanding of the principles and practices underlying the work of this series. This experience must have been of such character and diversity to demonstrate that the applicant possesses an understanding of the field comparable to that normally acquired through successful completion of a full 4-year course of study in an accredited college or university.

OR

At least 1 full academic year of professional teaching experience. This experience is defined as full and primary responsibility, under general supervision, for instruction of assigned students in an accredited school or institution. This includes responsibility for preparing and presenting lessons and for evaluating students’ progress, including a determination of the students’ success or failure according to established criteria. Serving in an assistant capacity to a professor without the authority to determine the students’ success or failure to meet course requirements does not meet this criterion.

In addition to meeting the Basic Requirement, you must also meet the Minimum Qualifications requirements below.

Specialized experience is defined as: You must have one year of specialized experience at the GS-09 or equivalent level. ++Specialized experience must be documented in your resume.++ Specialized experience includes:

Experience with academic records management, student information systems and relational databases, admissions and enrollment processes, and student services; applying academic policies and procedures and maintaining the accuracy, integrity, privacy, and confidentiality of student records; analyzing academic or student data and preparing reports to support organizational decision-making; and coordinating with academic leaders, faculty, staff, students, or external organizations to improve academic programs, processes, or student services.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education for the GS-11: Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the specialized experience requirement. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply.

Combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).

Official Transcripts: If the position you are applying for has a positive degree requirement or education forms the basis for qualifications (i.e. you would not qualify without the education obtained), you MUST submit transcripts with your application.

• Official transcripts are not required at the time of application outside of what is outlined above; however, official transcripts must be verified PRIOR to appointment.
• An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
• FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above.
• Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration.

For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education

Additional information

• Selections are subject to restrictions resulting from DoD Program for Stability of Civilian Employment.
• Background or Security Investigation: This is a Non-Critical Sensitive position which requires a background investigation. The individual selected for this position is required to obtain and maintain a Secret security determination to occupy a Non-Critical Sensitive position within the agency as a condition of employment.
• We may use this announcement to fill additional vacancies within 90 days of the closing date.
• Accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• This position is notcovered by a bargaining unit.
• This position is Non-Exempt from the Fair Labor Standards Act.
• Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: You must be well qualified for the position to receive special selection priority under the ICTAP. A qualified ICTAP eligible achieving a score of 90 or above will be considered well qualified. You must submit a Separation-Reduction in Force (RIF) SF-50; a RIF Notice showing separation within the past year (or declining a management directed reassignment outside the commuting area, or a Termination of Disability Notice from OPM) and most recent performance appraisal. For more information, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp#ictap. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible.
• Retired Civil Service Employee : Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. See DoD Instruction 1400.25, Volume 300, at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf

Our complete benefits package is one of the most comprehensive found in either government or private sector. These extraordinary benefits encompass health, pay, work/life balance, growth & learning.

NDU has a comprehensive benefits package that includes retirement, social security, and thrift savings plan (TSP); health, life, and long-term care insurance; paid vacation, sick leave, and holidays. NDU employees enjoy flexible work schedules, transit subsidy and enhanced telework opportunities.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT NOTE – YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.

Your application will be evaluated and rated under the Category Rating and Selection Procedures. We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. Please follow all instructions carefully. Errors or omissions may affect your rating. Eligible candidates will then be placed for selection consideration into 3 categories as described below:

1. ++Best Qualified Category++– Exceeds the minimum qualification requirements and demonstrates a high level of proficiency in the job-related competencies based on the answers to the occupational questionnaire.
2. ++Highly Qualified Category++– Exceeds the minimum qualification requirements and demonstrates proficiency in some of the job-related competencies based on the answers to the occupational questionnaire.
3. ++Qualified Category++ – Meets the minimum qualifications as described in the Qualifications section of this announcement.

The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies:

• Data Quality and Analysis
• Customer Service
• Process Review and Analysis
• Academic Records and Registration
• Admissions Best Practices

You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/13104301

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ [e-mail].

Agency contact information

HR Customer Care Center

[phone]

[e-mail]

National Defense University

300 5th Avenue Bldg 62

Washington, DC 20319

US

Next steps

The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation.

Application of Veterans Preference: The Category Rating Method does not add veterans’ preference points or apply the “rule of three,” but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. A selecting official may make selections from the highest quality category (Best Qualified) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied.

All information included in the resume and Occupational Questionnaire is subject to review and verification. HR will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Applicants meeting the minimum requirements will be further evaluated by information provided in the Occupational Questionnaire. If, after reviewing your resume and/or supporting documentation, a determination is made that you have misrepresented your qualifications and/or experience, you may lose consideration for this position and, if you’re already an employee, you may be subject to disciplinary action up to and including removal from Federal service.

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