Education Program Coordinator

New Jersey Hall of Fame; New York (NY); In loco; USD 28.000 - 40.000; Part-time

Descrizione del lavoro

The New Jersey Hall of Fame in East Rutherford, NJ is seeking an Educational Program Coordinator to oversee field and group trip operations and support educational programming initiatives at its museum within American Dream.

As the primary operational support to the Director of Educational Programming, you will manage all aspects of field trips, assist with educator outreach, events, exhibitions, and new programming ideas, working collaboratively in a small team.

Competenze

• Relevant experience in educational programming, event coordination, museum operations, or related field.
• Strong organizational, communication, customer service, and project management skills.
• Ability to independently manage multiple responsibilities and meet deadlines.

Mansioni

• Serve as the primary point of contact for field trips and manage all aspects of group visits.
• Coordinate visit logistics, scheduling, staffing, accessibility, and pre-visit prep.
• Support educator outreach, events, exhibitions, and development of new programming.

Conoscenze

Organization

Communication

Customer service

Project management

Formazione

Bachelor's degree in education

Strumenti

Google Workspace

Microsoft 365

Monday.com

Canva

Descrizione del lavoro

Location: New Jersey Hall of Fame at American Dream, East Rutherford, NJ

Week Hourly Rate: $25.00 per hour

Reports To: Director, Educational Programming

Schedule: Monday through Friday, with occasional evenings and weekends.

Position Overview

The New Jersey Hall of Fame (NJHOF) seeks a highly organized, creative, and motivated Educational Program Coordinator to oversee field and group trip operations and support educational programming initiatives at its museum within American Dream.

As the primary operational support to the Director of Educational Programming, the Coordinator will manage all aspects of NJHOF’s field and group trips and will contribute to educator outreach, events and exhibitions, and new programming initiatives.

The ideal candidate demonstrates initiative, sound judgment, and accountability while working independently and collaboratively in a small, dynamic organization where priorities evolve, responsibilities overlap, and team members contribute across departments.

Responsibilities

Field Trip Operations (Primary Responsibility)

• Serve as the primary point of contact and independently manage all aspects of group trips, including inquiries, reservations, scheduling, confirmation, communications, invoicing, payment tracking, and post-visit follow-up.
• Coordinate visit logistics, staffing assignments, exhibit scheduling, accessibility accommodations, and pre-visit preparations.
• Direct day-of operations, including group arrivals, educator check-in, materials, staff coordination, and guest experience, including resolving routine issues and escalating safety concerns or significant operational changes in accordance with NJHOF procedures.
• Maintain accurate booking calendars, attendance records, and payment documentation.
• Track participation, revenue, and educator feedback to identify opportunities for improvement.

Educational Programming, Outreach, and Engagement

• Increase field trip bookings, group participation, and repeat visits through targeted school and educator outreach.
• Build educator relationships and maintain contact information, outreach records, and follow-up activities using NJHOF systems, including learning Bloomerang.
• Monitor outreach results and booking trends to support NJHOF's annual goal of 5,000 student visitors.
• Collaborate with the Director and NJHOF team to develop educational workshops, student activities, exhibitions, and family programs.
• Coordinate assigned projects from planning through execution, including timelines, registration, communications, materials, staffing, setup, and follow-up.
• Represent NJHOF at educator events, conferences, and professional development programs as assigned.
• Research and recommend new programming ideas and potential funding opportunities.

Organization and Team Collaboration

• Maintain organized, accessible shared calendars, spreadsheets, and project documentation.
• Independently manage responsibilities and deadlines while proactively communicating progress, challenges, and solutions.
• Identify improvements to departmental procedures and collaborate with colleagues to support organizational initiatives and special event goals.
• Demonstrate professionalism, reliability, and preparedness while following NJHOF safety, confidentiality, and operational procedures.

Qualifications Required

• Relevant experience in educational programming, event coordination, museum operations, nonprofit programming, or a related field.
• Strong organizational, communication, customer service, and project management skills.
• Ability to independently manage multiple responsibilities, exercise sound judgment, and solve problems.
• Proficiency with Google Workspace, Microsoft 365, Monday.com, and Canva.
• Demonstrated initiative, creativity, attention to detail, and ability to work effectively both independently and collaboratively.
• Ability to remain active during field trips and events, including standing, walking throughout the museum, and managing program setup, with reasonable accommodations as applicable.

Preferred

• Bachelor's degree in education, museum studies, nonprofit management, arts administration, or a related field.
• Three to five years of relevant professional experience.
• Experience in classroom or museum education, field trip coordination, educator outreach, event planning, or grant research.

Schedule and Work Location

This primarily on-site position is limited to 30 hours per week, generally scheduled Monday through Friday, with some flexibility in scheduling based on operational needs. Occasional evening and weekend hours may be required and will be included within the weekly maximum.

Work-from-home days may occasionally be permitted during slower periods with prior approval from the Director, based on operational needs.

Field trip operations take priority, with additional responsibilities and timelines established in collaboration with the Director based on available hours.