Education Partnerships Coordinator

New 42; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

403B Retirement Plan

Paid Time Off

Flexible Spending Account

Job summary

New 42 in Midtown Manhattan is seeking an Education Programs Associate to coordinate the Education Partnership Program, interfacing with NYC schools to book field trips and access New Victory programs.

The role supports show experiences, tracks the department budget and ticket income, and ensures a welcoming, organized school show experience.

Hybrid schedule; strong communication, organizational skills, and a passion for arts education are essential, with collaboration across the Education team.

Qualifications

• Excellent written and verbal communication.
• Strong organization and attention to detail.
• Experience in customer service.
• Comfort with Google and Microsoft suites, especially spreadsheets.
• Ability to collaborate and manage multiple projects.

Responsibilities

• Provide ongoing customer service to current and prospective partner teachers throughout the year; coordinating partnership enrollment, ticket reservations, trip details, payment information, etc. through Tessitura software and other systems. Process all partnership related income: enrollment fee, Education tickets; refunds, batch postings, invoices, purchase orders, close outs, etc.
• Build/update a database with deeper details and demographics about school partners for reporting and fundraising purposes
• Support all pre-show preparations for Education performances: internal communications, seating charts, reporting etc.
• Support day-time Education performances liaising with school groups, coordinating arrival and dismissal procedures, supporting Front of House staff and ushers, preparing reports and materials
• Coordinate with schools and the NYC DOE to effectively pay Education tickets balances, Partnership fees, outstanding balances, etc.
• Coordinate, track and reconcile the Education Department fiscal budget including: departmental income and expense, purchase orders, expense reports; close out each fiscal quarter and year
• Work as part of a collaborative member of the School Engagement/Education team providing support all Education programs as needed

Skills

Communication

Organization

Customer Service

Tessitura

Google Suite

MS Office

Collaboration

Multitasking

Education passion

Tools

Tessitura

Ticketing

Job description

New 42 in Midtown Manhattan is seeking an Education Programs Associate to coordinate the Education Partnership Program, interfacing with NYC schools to book field trips and access New Victory programs.

The role supports show experiences, tracks the department budget and ticket income, and ensures a welcoming, organized school show experience.

Hybrid schedule; strong communication, organizational skills, and a passion for arts education are essential, with collaboration across the Education team.