Education IT Systems Specialist

Robbinsdale Area Schools; New Hope (MN); On-site; USD 65,000 - 81,000; Full time

Job summary

Robbinsdale Area Schools seeks an Information Systems Specialist to strengthen, integrate, and maximize the district's information systems, data, and processes. You will work across schools and departments to align systems with district needs, improve efficiency, and ensure technology and data are used effectively.

The ideal candidate is a systems thinker who can see the big picture, identify improvement opportunities, and lead collaborative solutions to strengthen district operations and staff,

Qualifications

• High school diploma or equivalent.
• Minimum of two years of experience supporting information systems, applications, data, reporting, or related technology.
• Strong troubleshooting, problem-solving, organizational, and customer service skills.
• Ability to learn and support multiple information systems and processes.
• Ability to work accurately with detailed and confidential information.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and work both independently and collaboratively.
• Willingness to cross-train, share knowledge, and provide backup support across team responsibilities.

Responsibilities

• Administer, configure, maintain, and troubleshoot assigned district information systems and applications.
• Support district processes involving student information, enrollment, scheduling, grading, records, human resources, finance, payroll, reporting, and other operational areas.
• Maintain data accuracy, integrity, access, and security within assigned systems.
• Create and maintain reports, queries, data extracts, and other information resources.
• Support system integrations and data exchanges between district applications.
• Assist with district, state, and federal data collection and reporting requirements.
• Participate in system implementations, upgrades, testing, and configuration changes.
• Identify and recommend improvements to system processes, workflows, and data practices.
• Provide system support, training, and guidance to district staff.
• Develop and maintain procedures, documentation, and training resources.
• Collaborate with staff, vendors, and Technology team members to troubleshoot and resolve system issues.
• Manage help desk tickets and elevate support requests as needed to ensure timely and appropriate resolution.
• Cross-train on critical systems and processes to provide backup coverage and continuity of operations.
• Support Information Services projects and priorities as assigned by the Director of Information Services.
• Perform other duties as assigned.

Skills

Troubleshooting

Organizational skills

Customer service

Written and verbal communication

Multitasking

Independent and collaborative work

Education

High school diploma or equivalent

Two years’ experience supporting information systems

Tools

HRIS

SIS

Job description

Robbinsdale Area Schools seeks an Information Systems Specialist to strengthen, integrate, and maximize the district's information systems, data, and processes. You will work across schools and departments to align systems with district needs, improve efficiency, and ensure technology and data are used effectively.

The ideal candidate is a systems thinker who can see the big picture, identify improvement opportunities, and lead collaborative solutions to strengthen district operations and staff,