Education Coordinator, Ground Transportation, Full Time Days

Beacon Health Options; South Bend (IN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

403(b) Matching Retirement Fund

Paid Time Off

Shift Differentials

Employee Assistance Program

Tuition and Certification Reimb.

Clinical Ladder Program

Discounts

Job summary

Beacon Health System's Memorial Hospital in South Bend, IN seeks an Education Coordinator for the Ground Transportation department. You will report to the Director and lead orientation, continuing education, and in‑service programs for transport staff, ensuring competency‑based training and regulatory compliance.

The role involves designing and delivering training materials, tracking credentials, and coordinating certification courses (AHA, PHTLS, AMLS).

Qualifications

• Typically required paramedic credentials and active licensure in Indiana/Michigan.
• RN licensure in Indiana with related nursing experience preferred.
• CPR instructor certification and teaching credentials required within one year of hire.

Responsibilities

• Coordinate orientation, continuing education, and in‑service programs for Transport staff.
• Develop and update competency-based training materials and lesson plans.
• Provide classroom and hands-on instruction to clinical and non‑clinical staff.
• Monitor staff progress, coach, and provide performance feedback.
• Maintain training records, schedules, and credentialing documentation.
• Organize certification courses (AHA, PHTLS, AMLS) and track renewals.
• Collaborate with leaders to identify learning opportunities and improve outcomes.

Skills

Paramedic license

BLS-HCP

ACLS

PALS

NRP

PHTLS

AHA instructor

NAEMT instructor

Supervisory experience

Specialty Transport Certification

Registered Nurse license

CPR instructor

Nursing experience

Education

Accredited Paramedic program

Bachelor of Science in Nursing (BSN)

Master's degree preferred

Job description

Education Coordinator, Ground Transportation, Full Time Days

Beacon Health System is hiring a full-time Day Shift Education Coordinatorfor our Ground Transportation Department at Memorial Hospital in South Bend, IN. Be a Beacon. Make a Difference.

At Beacon Health System, you’re not just part of a team, you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

• Medical, Dental, & Vision Insurance through Cigna
• Life Insurance
• 403(b) Matching Retirement Fund
• Competitive Paid Time Off (PTO)
• Shift Differentials
• Employee Assistance Program (EAP)
• Tuition and Certification Reimbursement
• Clinical Ladder Program
• Local and National Discounts

About Memorial Hospital

Located in the heart of South Bend, Memorial Hospital is deeply rooted in the community it serves. From advanced surgical services to award-winning heart and cancer care, we provide comprehensive treatment with a personal touch. As part of Beacon Health System, we’re dedicated to improving health and inspiring hope throughout the region.

What You’ll Do

As an Education Coordinator, you will report to the Director. Is responsible for assessing, planning, coordinating and evaluating orientation, continuing education and in-service programs for the Beacon Health System Transport staff which are competency based. As a vital member of the Transport Leadership team, this role extends to operational tasks assigned by the Directorto assist in the department's day-to-day operations.

Education Coordinator Job Responsibilities

• Conducts educational needs assessments and develops training programs to support staff development and regulatory compliance.
• Designs, delivers, evaluates, and updates educational materials, lesson plans, courses, and competency-based training programs.
• Provides classroom, group, and one‑on‑one instruction for clinical and non‑clinical staff.
• Coordinates orientation, monitors employee progress, and provides coaching, mentoring, and performance feedback.
• Maintains training records, attendance logs, program schedules, evaluations, and other educational documentation.
• Educates patients and community members on healthcare‑related topics and wellness initiatives.
• Assists with the development, implementation, and revision of departmental policies and procedures.
• Organizes and facilitates certification and continuing education programs, including AHA, PHTLS, and AMLS courses.
• Tracks required and preferred credentials, certifications, and license renewals to ensure ongoing compliance.
• Compiles and reports education and credentialing data to support organizational readiness and accreditation standards.
• Collaborates with leaders and departments to identify learning opportunities and improve staff performance outcomes.
• Participates in community outreach activities, special projects, and departmental initiatives to support organizational goals.
• Maintains compliance with professional licensure, continuing education, regulatory requirements, and organizational policies.

What You Bring

As an Education Coordinator, this position requires comprehensive knowledge of adult learning principles, training methodologies, educational program development, and the tools and equipment necessary to support effective learning. The role demands advanced clinical expertise and demonstrated competency in performing assessments, procedures, treatments, and specialized techniques. Strong analytical skills are essential to evaluate training needs, design and implement educational programs, and measure learning outcomes. Candidates must possess the ability to effectively teach and engage learners with diverse educational backgrounds while adapting instructional approaches to meet individual needs. The position requires strong leadership skills to coordinate training initiatives, motivate staff, and support organizational development. A passion for teaching, continuous learning, and mentoring others is essential. Excellent interpersonal, verbal, and written communication skills are required to effectively collaborate with staff, customers, and stakeholders, facilitate both group and individual instruction, and provide constructive, supportive feedback that promotes learner confidence, professional growth, and skill development.

Required Qualifications

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of either an accredited Paramedic program.
• Unrestricted Indiana and Michigan Paramedic license as well as National Registry required to apply.
• Current driver's license with clean record required.
• BLS-HCP, ACLS, PALS, NRP, and PHTLS required upon hire.
• AHA and NAEMT instructor credentials required within one year of hire.
• Supervisory experience in medical transport preferred.
• Specialty Transport Certification (i.e. Flight Paramedic Certification) required, OR a Bachelor of Science in Nursing degree and current license to practice as a Registered Nurse in Indiana.
• A Master's degree in Nursing or Advanced Practice Nursing degree preferred.
• Two years of previous nursing experience is required.
• Must also be CPR certified as an instructor.

The Beacon Way

At Beacon Health System, our approach to care goes beyond clinical excellence because it’s built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives.

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