Education Coordinator

Range USA; Cincinnati (OH); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Unlimited Shooting – Free Classes

Discounts online and in-store

Job summary

Range USA is seeking an Education Coordinator to audit classes, conduct virtual trainings, and support Education Leaders while ensuring our curriculum and standards are upheld. This role focuses on creating high-quality education for responsible gun ownership across our stores and locations.

The position emphasizes compliance with state requirements, flexible scheduling including nights and weekends, and collaboration with operations to maintain credible education programs.

Qualifications

• 1+ years firearms instructing experience, preferably in a large group setting, with clean audit results in the last 12 months.
• Must meet all applicable State certification requirements.
• Ability to understand, recall and follow complex compliance regulations and handle confidential information.
• Availability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Audit classes and private lessons across locations and instructors per guidelines.
• Provide audit feedback sheets to instructors and leadership.
• Support instructors within districts with course or education-related issues.
• Maintain instructor portal shift reassignments and communications with stores.
• Assist with Help Desk tickets and educate leaders on standards.
• Conduct monthly in-person ARSO CM training for new hires or recertifications virtually.

Skills

Firearms instruction

Auditing

Training delivery

Confidential information handling

Education

High School Diploma or equivalent

Job description

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

Position title

Education Coordinator

Reports to

Sr. Education Leader

Classification

Full-Time / Exempt / Salaried

Position Overview

Range USA is looking for an experienced firearms instructor to audit courses and classrooms, conduct virtual trainings, support Education Leaders, and ensure our education curriculum and standards are upheld. The Education Coordinator position is critical to ensure Range USA’s education is of the highest quality and to ensure we can achieve our mission of creating responsible gun owners.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key Responsibilities

• Audit classes and private lessons within all locations and for all instructors per guidelines set forth by the operations team via in person or video.
• Provide audit feedback sheets to instructors and operations/education leadership.
• Support instructors within their district with any course or education related issues or questions.
• Assist with maintenance of instructor portal shift reassignments as needed
• Assist with communication between the Support Center and stores.
• Assist with Help Desk tickets
• Maintain Education Training calendar in Range USA Central
• Conduct monthly or as needed in-person ARSO CM training for new employees or ARSO Instructor recertifications virtually in assigned locations.
• Enforce standards for all instructors per all company policies and manuals.
• Weekly audit of clocks to scheduled hours for the prior week submitted to operations.
• This position does not directly oversee the instructors in stores as they report directly to the Store Leader but works to ensure quality of education through training and auditing.

Desired Skills & Experience

• High School Diploma or equivalent required.
• 1+ years of firearms instructing experience, preferably in a large group setting, with clean audit results in the last 12 months.
• Must meet all applicable State certification requirements.
• Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.
• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.

Employee Benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• Paid training