Education Consultant

Sylvan Learning Center; West Falls Church (VA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly rate

Afternoon shift (Mon-Thu 3:00 PM–7:30/

Saturdays 9:00 AM–2:00 PM

Growth opportunities

Job summary

Sylvan Learning Center seeks an Education Consultant to guide families through understanding their child\'s academic needs and tailor programs that foster long-term success. You will work in a warm, trusting environment to build strong relationships and provide personalized learning plans.

Join Sylvan Learning Center, a leader in tutoring for over 40 years, and help families choose diagnostic assessments and enrollment options. Evening and weekend availability is required.

Qualifications

• Bachelor's degree preferred, with background in education, counseling, or related fields.
• Patient, natural listener skilled at building quick trust with families.
• Organized with strong follow-through on outreach and CRM management.
• Comfortable discussing education investment values without pressure.
• Available for some evening and weekend hours.
• Success measured by family satisfaction, enrollment growth and retention.

Responsibilities

• Respond promptly to inquiries via phone, email, and walk-ins, guiding families toward diagnostic assessments.
• Conduct consultative conversations to identify academic gaps and budget concerns.
• Explain assessment results clearly and connect findings to personalized learning plans.
• Present honest, flexible program options including phased or lighter commitments.
• Build trust to encourage sustained investment in children's education without pressure.
• Maintain caring follow-up with families to reinforce trust and re-enrollment opportunities.
• Track and report enrollment metrics to the Center Director.

Skills

Active listening

Empathy

Communication

Relationship-building

CRM management

Education

Bachelor's degree preferred

Tools

CRM software

Job description

Education Consultant

Sylvan Learning Center

Are you passionate about helping families find the perfect educational support for their children? Do you thrive in a warm, trusting environment where your listening skills and empathy make a real difference? If so, this dynamic role at Sylvan Learning Center is perfect for you!

Join Sylvan Learning Center, a leader in personalized tutoring and enrichment for over 40 years. As a highly skilled Education Consultant, you will guide families through understanding their child's academic needs and recommend tailored programs that foster long-term success. Enjoy a fun, loving workplace where you can develop your communication and relationship-building skills while making a meaningful impact.

Key Responsibilities

• Respond promptly to inbound inquiries via phone, email, and walk-ins, guiding families toward diagnostic assessments
• Conduct consultative conversations to identify academic gaps, confidence issues, and budget concerns
• Explain assessment results clearly and connect findings to personalized learning plans
• Present honest, flexible program options including phased or lighter commitments
• Build trust to encourage sustained investment in children's education without pressure
• Maintain caring follow-up with families to reinforce trust and identify re-enrollment opportunities
• Track and report enrollment metrics to the Center Director

Community & Marketing Support

• Represent Sylvan at school events, PTA meetings, and community fairs
• Support seasonal campaigns like Back-to-School and SAT Prep Seminars
• Maintain relationships with local schools, PTAs, and community organizations

Qualifications & Success Factors

• Bachelor's degree preferred, with background in education, counseling, or related fields
• Patient, natural listener skilled at building quick trust with families
• Organized with strong follow-through on outreach and CRM management
• Comfortable discussing education investment values without pressure
• Available for some evening and weekend hours
• Success measured by family satisfaction, consistent enrollment growth, and strong retention

What We Offer

• Competitive hourly rate of $18 – $25 based on experience
• Afternoon shift schedule: Monday to Thursday, 3:00 PM - 7:30pm & Saturdays, 9:00 AM - 2:00 PM
• Growth potential with expanded hours and responsibilities as the center grows

Location: Falls Church

Choosing Sylvan is about getting results and setting your child up for long‑term success. At Sylvan, we’re focused on building academic confidence, igniting intellectual curiosity and inspiring a love for learning — all of which make a big impact in school and in life. For 40 years, we’ve helped millions of students achieve new levels of academic success.