Education Center Coordinator

Jackson County Memorial Hospital Authority; Altus (OK); On-site; USD 42,000 - 56,000; Full time

Job summary

Jackson County Memorial Hospital Authority seeks an Education Center Administrator to promote the hospital's mission and manage computer-based learning systems. You will create courses, track employee education records, and coordinate webinars and classes to support staff development and patient care standards.

Responsibilities include maintaining records, ensuring timely training, and reporting activities to the department head.

Qualifications

• High school diploma or equivalent; advanced degree preferred.
• One year of experience in a comparable area.
• Pass pre-employment clerical and typing tests.
• Advanced computer and computer applications knowledge.
• Ability to create documents in Word, Excel, Publisher and PowerPoint.

Responsibilities

• Maintains accurate educational records for employees.
• Promotes timely completion of training for all employees.
• Creates learning courses in the computer based learning system.
• Inputs program requirements for each employee.
• Keeps current with changes in the learning system and coordinates with the Director.
• Assists employees with questions during courses.
• Coordinates educational programs (webinars, classes, etc.).
• Proctors and grades competency tests as assigned.
• Manages correspondence, filing, data input for the department.
• Reports monthly activities to department head by the 10th of every month.
• Registers DCE or other Education patients as needed.
• Produces attendee completion cards and certificates.
• Presents Education Center information at New Employee Orientation weekly.
• Performs job-specific duties and other tasks as assigned.

Skills

Communication

Attendance

Professionalism

Confidentiality

Organizational skills

Customer service

Education

High school diploma or equivalent

Advanced degree preferred

Tools

Microsoft Word

Microsoft Excel

Publisher

PowerPoint

Job description

Description

Job Summary: Promotes and exemplifies the philosophy and mission of Jackson County Memorial Hospital; Administrator of computer based learning system; creating courses and problem solving software; coordinates employee, patient, and public educational programs; assists in the coordination of department activities to expedite workflow, maintains the education records on all employees; and collaborates with the Director to ensure that the goals of the department functions are being met and are achieving the department mission.

Demonstrates Competency in the Following General Areas:

• Demonstrates behaviors consistent with organizational and departmental mission and vision.
• Commits to one hundred percent (100%) patient and customer satisfaction by always exhibiting a courteous and helpful manner during interactions with others, including patients, families, visitors, physicians and co-workers.
• Maintains open communication with the interdisciplinary team to facilitate quality patient care.
• Demonstrates proficient technical skills and operational knowledge of equipment.

Demonstrates Competency in the Following Primary Duties:

• Maintains accurate educational records on all employees.
• Promotes timely training completion with all employees.
• Creates learning courses in the computer based learning system.
• Responsible for the input of the specific educational programs required for each employee.
• Responsible for staying abreast of any changes in the computer based learning system and collaborating with the department Director to accommodate the implementation of the changes.
• Assists employee with any questions for problems that may arise while they are completing the educational programs.
• Coordinates educational programs (webinars, classes, etc.).
• Proctors and grades competency test as assigned.
• Responsible for correspondence, filing, copying and data input necessary for the department.
• Communicates monthly activities to department head by the 10th of every month.
• Assists with registering DCE or other Education patients as needed.
• Creates attendee completion cards, certificates, etc. as needed for classes and/or programs.
• Presents Education Center information at New Employee Orientation weekly to new employees
• Performs job specific duties and all other duties as assigned in a timely and accurate manner.

Requirements

Professional Requirements:

• Demonstrates good attendance and punctuality. Reports to work on time and as scheduled, uses time and attendance system correctly and completes work within designated time.
• Wears identification while on duty; meets dress code standards; appearance is neat and clean.
• Maintains regulatory requirements: hospital policies, procedures and standards.
• Completes annual health screen and education requirements in a timely manner.
• Communicates to department head regularly and effectively.
• Participates in continuing educational activities as deemed appropriate by department’s director.
• Attends mandatory meetings; attends and/or reads minutes of other scheduled meetings.
• Respects patient confidentiality and uses discretion in discussion of patient information.
• Must be able to represent self over the phone and in person in a professional manner.
• Demonstrates ability to coordinate, organize and effectively prioritize duties.
• Supports change. Shows initiative. Works in a spirit of genuine harmony with fellow workers.

Educational/Experience/Regulatory Requirements:

• High school diploma or equivalent required. Advanced degree preferred.
• One year previous experience in comparable area.
• Must be able to pass pre-employment testing including but not limited to clerical ability and typing test.
• Advanced computer and computer applications knowledge.
• Ability to effectively create documents in Microsoft Word, Excel, Publisher, and PowerPoint.

Language Skills:

• Must be able to effectively read & communicate (orally and in writing) in English.
• Additional languages preferred.

Physical Demands:

• For physical demands of position, including vision, hearing, repetitive motion and environment, see attached description. Near visual & hearing acuity required to perform essential duties of position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.