Education Assistant

Utsw; Town of Texas (WI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

PTO

Paid holidays

On-site childcare

Wage merit increases

Job summary

UT Southwestern Medical Center is seeking an Education Assistant to provide administrative support for education programs and clinical educators. The role includes coordinating projects, ensuring smooth throughput, and maintaining service quality for internal and external partners.

The position requires a high school diploma and at least 2 years of related experience, with preferred bachelor’s degree. On-site work with duties spanning calendar management, events, and assistance across the

Qualifications

• High School Diploma required.
• 2 years of combination of education and skills and basic writing ability and accurate spelling required.

Responsibilities

• Provide responsive, helpful demeanor to internal/external associates and customers in person or by phone.
• Provide administrative support for programs and educators; relieve team of administrative duties.
• Coordinate and manage clinical projects to meet schedules and deadlines.
• Collaborate to ensure high quality customer service for end users.
• Assist with department needs and coverage as necessary; use downtime to help others.
• Perform multitasking administrative duties including events, calendars, course management, and equipment management.

Skills

Customer service

Administrative tasks

Communication

Basic writing

Education

High School Diploma

Bachelor’s Degree

Job description

Education Assistant

Full Time

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education

High School Diploma

• Experience

2 years experience of combination of education and skills and basic writing ability and accurate spelling required.

Preferred

• Education

Bachelor’s Degree

JOB DUTIES

• Provides a responsive and helpful demeanor to internal and external associates and/or customers in person or via telephone. Provides department updates and changes to internal/external associates and/or customers. Ensures appropriate follow-up with department leadership team. Able to independently resolve discrepancies.
• Provides administrative support for programs and/or clinical educators as applicable. Relieves Clinical Education & Professional Practice team members of administrative duties, which involves a thorough understanding of throughput and workload of the department.
• Coordinates and manages clinical projects and/or programs to ensure target schedules and deadlines are met.
• Works collaboratively to ensure consistent, high quality customer services is provided to all end users.
• Facilitates necessary activities to assist with department needs. Provides coverage as necessary for other staff in department. Utilizes downtime to assist others.
• Demonstrates effective and consistent performance of multitasking administrative duties to include, event arrangements, calendaring, advertisement, course management within applicable systems, and equipment preparation, maintenance, & storage.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Communicate issues identified by front line staff related to new administrative or departmental initiatives.
• Participate as a member of the clinical Education and Professional Practice team in implementing short- and long-term plans designed to enhance University of Texas Southwestern Hospital.
• Acts as a liaison with other areas of the hospital and campus. Coordinates support for department or nursing administration. Handles confidential and non-routine information according to established policies.
• Attends required meetings and performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.