Education Assistant

Harboroaks; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Harboroaks is seeking an administrative support professional to assist the education department with clerical duties and project tasks. You will interview students when needed and help prepare their initial Academic Plan, while serving as a school liaison with staff, parents, guardians and teachers.

You will greet residents and visitors, support the Education Director daily, and maintain a positive, empathetic, and professional attitude toward customers, addressing complaints and prioritizing

Qualifications

• General clerical duties and receptionist responsibilities.
• Ability to interact with students, staff and families professionally.
• Strong communication and organizational skills.

Responsibilities

• Perform general clerical, receptionist and project-based work for the department.
• May interview new students and prepare their initial Academic Plan.
• Function as the school liaison.
• Confer with staff members, parents, guardians, teachers, therapists and administrators regarding Academic Plan.
• Meet and greet residents and visitors.
• Assist the Education Director with daily functions of the department.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Perform other functions and tasks as assigned.

Skills

Clerical skills

Receptionist duties

Customer service

Education

High school diploma or equivalent

Job description

Overview

PURPOSE STATEMENT:

Provide administrative support to the education department.

Responsibilities

ESSENTIAL FUNCTIONS:

• Perform general clerical, receptionist and project-based work for the department.

• May interview new students and prepare their initial Academic Plan.

• Function as the school liaison.

• Confer with staff members, parents, guardians, teachers, therapists and administrators regarding Academic Plan.

• Meet and greet residents and visitors.

• Assist the Education Director with daily functions of the department.

• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

• First aid may be required based on state or facility.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.

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