Education Apple Device Management Lead (Onsite, Fort Worth)
HCS Technology Group
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Job summary
HCS Technology Group seeks an experienced Apple Device Management Administrator to deploy and operate a DMS/MDM in an education setting. This onsite role supports central office operations and site troubleshooting, coordinating with provisioning partners and vendor support teams.
You will lead onboarding, configure device workflows, manage ASM and VPP tokens, and provide hands-on coaching to site staff, ensuring reliable deployment and strong end‑user experiences.
Qualifications
- Hands-on with Apple School Manager, MDM/DMS platforms (Jamf, Mosyle, Intune for Apple), and VPP.
- Experience administering Apple device deployments in an enterprise or education environment.
- Ability to produce clear documentation for technical and non-technical audiences.
- Strong troubleshooting skills and ability to collaborate with vendor support teams.
Responsibilities
- Lead onboarding and initial setup of the customer’s chosen DMS/MDM solution.
- Develop, configure, and administer DMS workflows including restrictions, app scoping, and site-defined customizations.
- Communicate DMS workflow documentation to provisioning partner to support QC requirements.
- Provide ongoing administration of devices in Apple School Manager (ASM) and migration to new DMS.
- Manage and renew VPP tokens and enable deployment workflows across sites.
- Coach site support staff and resolve site trouble tickets within vendor SLAs.
Skills
Tools
Job description
HCS Technology Group seeks an experienced Apple Device Management Administrator to deploy and operate a DMS/MDM in an education setting. This onsite role supports central office operations and site troubleshooting, coordinating with provisioning partners and vendor support teams.
You will lead onboarding, configure device workflows, manage ASM and VPP tokens, and provide hands-on coaching to site staff, ensuring reliable deployment and strong end‑user experiences.
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