Education and Resource Coordinator

weldgov; Greeley (CO); On-site; USD 38,000 - 49,000; Full time

Job summary

The Education and Resource Coordinator at Weld County Workforce Center supports individuals in developing skills for employment using computer-based learning tools and one-on-one guidance. The role administers skill assessments, tracks progress, and connects people with resources to reach their education or employment goals.

This in-person position at the Greeley campus requires reliable attendance during standard business hours (8:00 am–5:00 pm, Mon–Fri) and does not qualify for telework

Qualifications

• Ability to multitask and manage priorities in a busy office.
• Strong attention to detail amidst interruptions and heavy workload.
• Excellent time management and organizational skills.
• Ability to adapt to change and maintain a positive attitude.

Responsibilities

• Enter customers into the assessment system and verify paperwork for Center fees.
• Administer and oversee assessments, track progress, and maintain confidential files.
• Provide information on training opportunities and guidance to participants.

Skills

Multitask

Attention to detail

Time management

Adaptable

Motivational

Job description

Compensation Range

$27.62 - $35.90

Job Description Summary

The Education and Resource Coordinator supports individuals in developing the skills they need to prepare for employment by using computer-based learning tools and providing one on one assistance. The position is responsible for administering skill assessments before and after training, tracking customer progress, and offering guidance as individuals work toward their education or employment goals.

This positions reviews referrals for job readiness services, conducts initial case management, and connects individuals with appropriate resources. The Education and Resource Coordinator contributes to the success of Weld County Workforce Center programs and services by helping community members access opportunities that support their path to employment.

Ideal candidate traits:

1. Ability to multitask
2. Ability to maintain attention to detail while incurring multiple interruptions or distractions.
3. Strong time management and organization skills.
4. Adapts well to change
5. Displays a positive attitude and is able to motivate others

This position requires strong attention to detail, the ability to remain organized amid frequent interruptions, and the ability to work independently.

Primary office location is the Greeley campus. Reliable, predictable attendance within department business hours of 8:00 am to 5:00 pm Monday through Friday. This position is in person and not eligible for telework arrangements.

Job Description

Administrative - 45%

• Enter customer users into the applicable assessment system.
• Ensure paperwork is received and accurate for all Center fees including tests, remediation, training, and other charged services.
• Administer and oversee all assessments and testing conducted in the Assessment & Learning Center to include High School Equivalency lessons, pre/post assessments for the Test for Adult Basic Education, and other vocational preparation.
• Review assessments, interpret results and provide information to the customer, program participant's case manager, or business as it pertains to their individual request.
• Maintain accurate and confidential files by entering Assessment & Learning Center program participant's information and their activity and progress into a data management system.
• Review and evaluate participants' progress and track results.
• Provide supplemental study materials to customers in need of additional support.
• Collect and compile success stories, writing engaging narratives, and designing newsletters to highlight achievements.
• Develop internal reporting systems, engagement strategies, referrals, and processes.
• Accurately determine and document customer eligibility for programs by collecting information through needs assessment, interest surveys, and professional sources that access and identify customer's interests, aptitudes, abilities, and personal characteristics.
• Review requests for supportive services and authorize or obtain approval according to specific program guidelines and program regulations.
• Accurately establish and maintain customer files in accordance with Department policy and appropriate regulations, including all required documentation, employment plans, attendance and progress records and supportive service documentation.
• Enter accurate and timely information into the appropriate data management system.

Customer Service - 45%

• Provide instruction and support in the Assessment & Learning Center to a diverse population of customers that includes at-risk youth, court mandated participants, and professional job seekers.
• Provide information to customers on training opportunities that improve basic skill level on a computer-based delivery system.
• Assist customers in using the training and tutorials offered in the Center or through remote locations.
• Provide vocational advising and recommendations to customers by interpreting assessment tests conducted in the Center.
• Interview referred individuals to participate in workforce programs that will assist them in obtaining employment.
• Select participants for enrollment and refer eligible customers for more in-depth skills assessments to determine level of ability and to identify other areas of need.
• Use all information gained through the eligibility, enrollment, and assessment process to identify participant's barriers to employment and determine individual training or skill development needs.
• Refer participants to partner agencies for additional resources or assistance when needed.

Collaboration - 10%

• Work directly with case managers and outside referring agencies by providing information on participant's level of ability, offering recommendations for the type of training needed for advancement.
• Collaborate with internal program navigators and case managers connecting individuals to employment and training programs and services. Monitor the progress and attendance of participants in assigned activities and communicate regularly with all partners to ensur