EdTech Client Partner | AI-Driven Learning Solutions Lead

Straive; New York (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

Straive is seeking an experienced Client Partner/Account Manager with deep expertise in EdTech and Digital Learning. You will manage key US client relationships, lead globally distributed teams, and deliver value through AI-native solutions, digital content services, and modern learning platforms.

In this role, you will own strategic accounts, drive growth, and ensure delivery excellence across publishing, content, and data engineering projects, while staying ahead of trends in LLMs and

Qualifications

• 10+ years in account management or business development within EdTech or higher education.
• Proven success leading large, globally distributed teams.
• Direct P&L ownership of $5–6M with revenue growth and profitability.
• Strong understanding of EdTech challenges, AI-driven personalization.
• Fluent in US enterprise/institutional market with executive presence.

Responsibilities

• Serve as the primary contact for US-based clients, ensuring engagement and satisfaction.
• Build long-term partnerships by understanding curriculum needs and platform goals.
• Drive account growth through cross-sell and up-sell across Straive’s content, data, and engineering portfolios.
• Own annual P&L responsibility, ensuring profitability and revenue growth.
• Manage budgets, forecast revenue, and optimize delivery with onshore/offshore teams.
• Prevent account churn and improve delivery cost structures.
• Develop and execute account plans aligned with client objectives and Straive’s growth goals.
• Ensure delivery excellence in digital publishing, platform modernization, and data engineering.
• Stay ahead of EdTech trends, competitive landscape, and emerging technologies.

Skills

Account management

Leadership

Communication

Strategic thinking

Negotiation

Education

Bachelor’s in Business Administration / Education Technology / Computer Science

Job description

Straive is seeking an experienced Client Partner/Account Manager with deep expertise in EdTech and Digital Learning. You will manage key US client relationships, lead globally distributed teams, and deliver value through AI-native solutions, digital content services, and modern learning platforms.

In this role, you will own strategic accounts, drive growth, and ensure delivery excellence across publishing, content, and data engineering projects, while staying ahead of trends in LLMs and