Editorial Operations Lead — AI-Driven Workflows

The Drum; Miami (FL); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

27 days PTO

401k retirement plan

Company-wide discretionary bonus

Enhanced family leave

2 paid volunteering days a year

Hybrid working

Early finish on Fridays

Learning & Development fund/opportunit

Job summary

The Drum is seeking an Editorial Operations Manager to architect and optimize the systems, workflows and AI-enabled processes powering its editorial teams across daily journalism, events, video, podcasts and newsletters.

You will lead scalable workflows, oversee AI-assisted content processes, manage editorial infrastructure, and partner with editorial leadership, product, engineering, audience, commercial and events teams to transform media operations.

Qualifications

• 4–8 years of experience in editorial operations, content operations, media operations, workflow management, product operations or related roles.
• Experience designing and improving operational workflows in media, publishing, technology or content-focused organizations.
• Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.
• Experience working cross-functionally with editorial, technology, product and business stakeholders.
• Excellent communication and stakeholder management skills.
• Strong analytical mindset with experience using data to improve processes and decision-making.
• Proven ability to drive change and operational transformation.

Responsibilities

• Own and continuously improve end-to-end editorial workflows across daily journalism, event coverage, video/podcast production, newsletter publishing, rankings/awards, social content distribution and research/intelligence products.
• Design scalable systems that increase efficiency while maintaining editorial quality and governance.
• Identify operational bottlenecks and implement solutions that improve speed, consistency and collaboration.
• Develop repeatable processes that support growth across multiple content channels and business units.
• Establish operational standards, documentation and best practices across editorial teams.
• Design, implement and manage AI-assisted editorial workflows across the organization.
• Evaluate and deploy tools that improve productivity, content creation and operational efficiency.
• Build and optimize workflows including transcript-to-article generation, AI-assisted research, event content atomization, content summarization and clipping, newsletter drafting support, metadata enrichment, tagging and taxonomy management.

Skills

Editorial operations

Project management

Stakeholder management

Analytical mindset

Change management

Tools

CMS platforms

Editorial systems

Metadata systems

APIs / workflow tools

Job description

The Drum is seeking an Editorial Operations Manager to architect and optimize the systems, workflows and AI-enabled processes powering its editorial teams across daily journalism, events, video, podcasts and newsletters.

You will lead scalable workflows, oversee AI-assisted content processes, manage editorial infrastructure, and partner with editorial leadership, product, engineering, audience, commercial and events teams to transform media operations.